Lewis Ballard III
Detroit,USA
Summary
To obtain a position that will enable me to use my strong organizational skills, business sales background, and ability to work well with people.
Accomplished Manager with a dedication to supporting individuals in transition to improve their quality of life. Capable of generating synergy in a Business, Education or Human Services. Expertise proven in organizing, multi-tasking, coordinating, and logistical planning. Committed to quality outcomes and integrity, both personally and professionally.
Overview
29
29
years of professional experience
Work History
Facilities & Logistics Manager
TOFM-HEAD START
10.2018 - Current
- Manage operational and administrative functions related to facilities and logistical oversight
- Work with landlords and facility owners, and provide health and safety checks in all buildings as well as playgrounds
- Responsible for CACFP program auditing reports
- Coordination of repair costs, estimates and meet with contractors as a rep of TOFMHS
- Provide routine inspections interior/exterior areas
- Conduct annual inventory at all EHS/CCP and GSRP programs
- Assist in ensuring facilities/equipment is appropriately maintained per State and Federal regulations
- Familiar with MIOSHA and AHERA safety practices and inspections.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
- Streamlined logistics processes by implementing efficient inventory management systems.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Oversaw the procurement process, establishing strategic partnerships with suppliers to reduce lead times and minimize stockouts.
ACT Housing Specialist
LA FRONTERA-EMPACT ARIZONA
09.2012 - 01.2018
- Completed HQS inspections, and monthly housing inspections as required by state policies and regulations
- Coordinated 12 male/female cases within the Severely Mentally Ill (SMI) population
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Implemented balanced ISP's by incorporating living/social goals, community goals, Title 19/non-title 19 recipients, AHCCCS requirements, parole and probation, transportation, housing, education, vocational rehabilitation, identification and mental health needs
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Explained rental and housing regulations to clients and helped each discover best options for housing.
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Calculated tenant rent amounts to prepare leases and contracts.
- Assisted applicants in filling out housing applications and verifying assets.
Volunteer/Special Projects Manager
COMMUNITY SERVICES OF ARIZONA
01.2010 - 01.2012
- Coordinated daily with Director of Social Services, Operations Manager, and Program managers for volunteer requests and program personnel needs
- Supported Senior Centers with special projects, safety inspections, and compliance requirements
- Communicated regularly with selected CAP clients and stakeholders to provide case management and direct support
- Managed the volunteer intake, training, recruitment, and job placement process
- Conducted fingerprinting, central registry, and back ground checks for the company.
- Ensured compliance with industry standards and regulations throughout the duration of each project.
- Adapted quickly to changing circumstances during projects execution without compromising timelines or desired outcomes.
- Delegated tasks to team members based on skill sets and availability, maximizing productivity and performance.
- Familiarity with LIHTC properties and associated compliance requirements
Forensic Act Specialist Case Manager
PEOPLE OF COLOR NETWORK/MAGELLAN HEALTHCARE
01.2009 - 01.2010
- Interacted daily with jails, hospitals, prison (ADOC), medical offices, community, and other facilities while implementing Individual Service Plans (ISP’s) and treatment plans to recipients
- Communicated regularly with recipients and stakeholders to provide case management, direct support and peer mentoring
- Supported recipients in daily living, social skills and vocational rehabilitation services
- Managed 20 male cases within the Severely Mentally Ill (SMI) population, including conditions such as bipolar, schizophrenia and sex offenders
- Implemented balanced ISP’s by incorporating living/social goals, community goals, Title 19 AHCCCS requirements, parole and probation, transportation, housing, education, vocational rehabilitation, identification and mental health needs
- Created strong, respected relationships through engagement, mentoring and coaching
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Community Site Manager
CHILD & FAMILY SUPPORT SERVICES
01.2005 - 01.2009
- Managed daily operations at independent living facility with 4 apartments
- Provided case management, direct support, peer mentoring and employee supervision
- Provided daily living, social skills and job skills training to residents
- Responsible for purchasing and products for the food/nutrition program
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
- Interviewed, hired, and trained new workers.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Evaluated performance metrics to identify areas for improvement in both individual employee performance and overall project management strategies.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
Assistant Site Director
Don Bosco Hall Community Resource Center
01.2003 - 01.2005
- Managed Level II Residential locked facility for troubled youth, ages 11-17
- Developed and implemented intensive residential services for chronic delinquent youth with psychiatric diagnosis
- Counseled youth on defining career and work-related goals and objectives
- Hired, trained, scheduled, and supervised 25 employees, including therapists, RN, teachers, security, cooks and direct support to run a 24/7 facility
- Facilitated collaboration among team members through regular meetings and updates, promoting open communication channels.
- Ensured proper maintenance of equipment used at the site while coordinating repairs or replacements as needed.
- Managed budgets for site operations, reducing costs and optimizing resource allocation.
- Passed monthly, quarterly and annual audits to maintained standard licensure and accreditation requirements
- Facilitated full building launch and build-out for a 27-resident facility (selecting office location, room locations, equipment, security station, etc) and passed all inspection requirements
- Provided oversight for purchasing of food/nutrition for the entire program
Athletic Director & Head Basketball Coach
DETROIT SOUTHEASTERN HIGH SCHOOL
01.2000 - 01.2003
- Division 1 (5A) school with approximately 2000 students
- Managed 18 athletic teams and 25 coaches
- Arranged transportation for athletes to participate in away games, tournaments and other events.
- Coached Varsity Boys basketball, cross country, volleyball, and tennis
- Ordered equipment for all sports and kept meticulous records on athletic equipment inventory.
- Maintained accurate records of athlete eligibility requirements, ensuring compliance with state regulations at all times.
- Championed the importance of sportsmanship, ethical behavior, and personal responsibility both on and off the field, setting a strong example for athletes to follow.
- Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.
- Boosted fundraising efforts for athletic department through targeted campaigns and community partnerships.
- Managed budgets effectively, ensuring appropriate allocation of resources for all teams and programs.
- Promoted academic excellence among student-athletes by establishing tutoring programs specifically tailored to their demanding schedules.
- Organized successful sporting events such as tournaments, meets, and league games that showcased athletes'' talents and achievements.
District Sales Manager & Key Account Sales Manager
COCA COLA BOTTLING
01.1996 - 01.2000
- Quickly promoted from merchandising sales to key account sales and then District Sales manager within less than a year
- Developed inter-connective marketing programs with local retailers to build brand awareness within the community
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Managed staff of 40 people (Sales team, Drivers, Account managers) and (merchandisers)
- Developed strong partnerships with key clients, ensuring long-term business relationships and repeat sales.
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
Education
Associate of Arts - Advertising
Northwood University
Midland, Michigan, MIUniversity of Wisconsin Green Bay
Green Bay, WIBBA - Business Management
Excelsior University
Albany, NJ08-2025
Skills
- Sales
- Customer Service
- Marketing
- Organizational Skills
- Distribution management
- Team management
- Logistics oversight
- Route optimization
Training
- CPR, First Aide Certification
- Suicide prevention
- Level I Fingerprint Clearance, Detroit, MI
- Case Management Professional Training, People of Color Network, Phoenix, AZ
- Max Saxx Professional Sales Training, Coca-Cola Corporation, Madison Heights, MI
- 360 Degree and Direct Marketing Training, Coca-Cola Bottling Company, Coca Cola University, MI
Timeline
Facilities & Logistics Manager
TOFM-HEAD START
10.2018 - Current
ACT Housing Specialist
LA FRONTERA-EMPACT ARIZONA
09.2012 - 01.2018
Volunteer/Special Projects Manager
COMMUNITY SERVICES OF ARIZONA
01.2010 - 01.2012
Forensic Act Specialist Case Manager
PEOPLE OF COLOR NETWORK/MAGELLAN HEALTHCARE
01.2009 - 01.2010
Community Site Manager
CHILD & FAMILY SUPPORT SERVICES
01.2005 - 01.2009
Assistant Site Director
Don Bosco Hall Community Resource Center
01.2003 - 01.2005
Athletic Director & Head Basketball Coach
DETROIT SOUTHEASTERN HIGH SCHOOL
01.2000 - 01.2003
District Sales Manager & Key Account Sales Manager
COCA COLA BOTTLING
01.1996 - 01.2000
Associate of Arts - Advertising
Northwood University
University of Wisconsin Green Bay
BBA - Business Management
Excelsior University
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