Lewis Davidson
Los Angeles,CA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
Work History
COURTESY CLERK
STATER BROS
Lakewood, CA
01.2006 - 08.2006
- Helped over 50 + customers take merchandise out of store and loaded items into vehicles.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves
Front End Courtesy Clerk
Vons
Lakewood, CA
01.2008 - 01.2009
- Maintained and managed customer files and databases.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Processed returns and refunds in accordance with store policies.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Education
Some College (No Degree) - Addiction Studies
EAST LOS ANGELES COLLEGE
Los Angeles, CASome College (No Degree) - Addiction Studies
EAST LOS ANGELES COLLEGE
Los Angeles, CACAREERS FOR A CAUSE -
EAST LOS ANGELES COLLEGE
05.2023
HIGH SCHOOL DIPLOMA -
DOMINGUEZ HIGH SCHOOL
06.2008
Skills
- Trauma Informed Care
- HMIS Certified
- Data Entry
- LGBTQ Sensitivity
- Cultural Awareness
- Documentation
- CPR/First Aid Certified
- Community Resources
- Customer Services
- Inventory Management
- Mental Health First Aid Certified
Professional Accomplishments
- Customer Service
- Greet customers as they enter, inform patrons of sales and specials, assist customers with any questions or concerns, Maintain friendly and professional customer interactions.
- Team Building
- Communicate with team members and other staff about any store discrepancies, assisting team members in additional tasks.
- Facility Management
- Price items using store procedures, ensure prices on items are accurate, record inventory as needed, maintain cleanliness through various cleaning procedures.
Timeline
Front End Courtesy Clerk
Vons
01.2008 - 01.2009
COURTESY CLERK
STATER BROS
01.2006 - 08.2006
Some College (No Degree) - Addiction Studies
EAST LOS ANGELES COLLEGE
Some College (No Degree) - Addiction Studies
EAST LOS ANGELES COLLEGE
CAREERS FOR A CAUSE -
EAST LOS ANGELES COLLEGE
HIGH SCHOOL DIPLOMA -
DOMINGUEZ HIGH SCHOOL
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