Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Lewis DeCordial

Fitchburg

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

30
30
years of professional experience

Work History

Owner/Operator

Home Comfort
01.2010 - 01.2023
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.

Group Lead

Operation Fresh Start
01.2009 - 01.2011
  • Instruct at risk young adults ages 15 to 21 in the carpentry trade also mentering in life skills
  • Supervised teams of up to 12 employees, answering questions and providing feedback on work progress.
  • Addressed employee issues and conflicts, applying listening and communication skills to promote quick resolution.
  • Coordinated movement of materials and equipment to job sites, verifying supply readiness prior to project start.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Supported staff with developing professional skills and abilities, uplifting team performance.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
  • Attended staff development meetings and workshops and applied information from those events into daily activities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Roofing Site Supervisor

Project Home
02.1998 - 06.1999
  • Trained new team members on site policies and procedures.
  • Oversaw personnel safety and efforts at work site.
  • Maintained records and logs of work performed and materials and equipment used.
  • Resolved issues among team members to keep employees on task.
  • Provided onsite training to help develop employee skills.

Weatherization Crew Leader

Project Home
04.1993 - 06.1997
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.

Education

Simeon Voc
Chicago, IL
06.1978

Skills

  • Manage Contracts
  • Supply Chain Management
  • Coaching and Mentoring
  • Budget Development
  • Business Planning
  • Coordination

Timeline

Owner/Operator

Home Comfort
01.2010 - 01.2023

Group Lead

Operation Fresh Start
01.2009 - 01.2011

Roofing Site Supervisor

Project Home
02.1998 - 06.1999

Weatherization Crew Leader

Project Home
04.1993 - 06.1997

Simeon Voc
Lewis DeCordial