Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lewis Fleming

Citrus Heights,CA

Summary

Skilled I.S.A. Certified Arborist with Qualified Applicator License and a proven track record at Tree Tech Services, adept in hazardous tree evaluation and delivering exceptional customer service. Excelled in tree health science, enhancing plant care techniques, and fostering strong customer relationships. Demonstrated expertise in using advanced diagnostic tools for efficient problem-solving and maintenance, ensuring high customer satisfaction and repeat business.

Overview

41
41
years of professional experience
1
1
Certification

Work History

I.S.A. Certified Arborist

Tree Tech Services
08.2008 - Current
  • Managed project timelines effectively to ensure all tasks were completed within allocated timeframes, resulting in satisfied customers.
  • Demonstrated tree-health science experience by delivering fact-based solutions to specific arboricultural concerns.
  • Used chainsaws, hand saws and extended saws to assist in creation of customer visions.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.

Plant Health Care Specialist

Kemper Tree Care
03.2004 - 07.2007

Worked with customers to diagnose and treat their plant health care needs and concerns.


  • Provided excellent customer service through clear communication of job expectations and progress updates.
  • Improved application efficiency by consistently maintaining and updating equipment.
  • Maintained strong education on latest methods and techniques for [Type] applications through available training and courses.

Retail Sales Manager

Western Tree Equioment and Repairs
01.1995 - 03.2004
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
  • Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
  • Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.

Small Engine Technician

Selfs Power Equipment
05.1983 - 12.1994
  • Executed preventative maintenance tasks proactively that contributed significantly to reduced instances of breakdowns on clients'' machines.
  • Collaborated effectively with team members to complete complex jobs requiring multiple technicians'' skills sets.
  • Developed customized solutions for unique small engine problems encountered in the field, leading to higher success rates in repairs completed the first time around.
  • Incorporated advanced diagnostic tools when assessing mechanical issues, ensuring a comprehensive understanding of underlying problems before starting any repair work.

Education

High School Diploma -

Vacaville High School
Vacaville, CA
06-1983

Skills

  • Storm Damage Cleanup
  • Hazardous Tree Evaluation
  • Tree trimming
  • Stump Grinding
  • Tree Removal
  • Tree Identification
  • Tree planting
  • Power Tool Usage
  • Tree Risk Assessment
  • Tree Preservation
  • Plant care
  • Tree Law and Regulations

Certification

I.S.A. Certified Arborist we7857a


Qualified Applicator License 109043

Timeline

I.S.A. Certified Arborist

Tree Tech Services
08.2008 - Current

Plant Health Care Specialist

Kemper Tree Care
03.2004 - 07.2007

Retail Sales Manager

Western Tree Equioment and Repairs
01.1995 - 03.2004

Small Engine Technician

Selfs Power Equipment
05.1983 - 12.1994

High School Diploma -

Vacaville High School
Lewis Fleming