Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lewis Jewett

Gaylord

Summary

Dynamic professional with a proven track record at LaSenorita & Starbucks, excelling in customer service and team leadership. Recognized for efficient multitasking and strong organization, I consistently enhanced customer satisfaction and fostered a collaborative work environment. Committed to food safety and maintaining high standards, I thrive in fast-paced settings while delivering exceptional results.

Qualified [Desired Position] with solid history in providing exceptional customer service and efficient shopping experiences. Demonstrated ability to meet deadlines while ensuring order accuracy and satisfaction. Proven skills in time management and attention to detail.

Experienced with efficiently selecting and delivering groceries to meet customer needs. Uses effective communication and problem-solving skills to ensure accurate and timely orders. Track record of maintaining high customer satisfaction through attention to detail and reliability.

Overview

35
35
years of professional experience

Work History

Shipt Shopper

Shipt
12.2018 - Current
  • Ensured safe transportation of perishable items by properly storing them during transit, resulting in decreased spoilage and increased customer satisfaction.
  • Increased repeat business by providing exceptional customer service and addressing any concerns promptly.
  • Managed challenging situations calmly and professionally, resolving issues to maintain strong customer relations.
  • Balanced competing priorities while maintaining focus on delivering high-quality results for each individual order.
  • Utilized smartphone technology effectively to manage orders, communicate with customers, and navigate delivery routes efficiently.
  • Handled multiple orders simultaneously while maintaining accuracy and adhering to strict deadlines.
  • Maintained a high rating as a Shipt Shopper by consistently meeting or exceeding customer expectations.
  • Achieved consistent on-time deliveries by expertly planning routes, accounting for traffic patterns, and weather conditions.
  • Expanded store knowledge to efficiently locate items, saving time and ensuring accurate order fulfillment.
  • Developed strong relationships with store employees, leading to better collaboration and improved efficiency during shopping trips.
  • Navigated various store layouts expertly, minimizing time spent searching for items and maximizing productivity.

Madalyns Coffee & Tea

Owner Operator Independent
01.2011 - 11.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Starbucks Manager

Starbucks
01.2004 - 01.2011
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.

LaSenorita

Tim Granahan
01.1991 - 01.2004
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Education

No Degree - Business Administration And Management

SVSU
Saginaw, MI

Skills

  • Efficient multitasking
  • Reliability and punctuality
  • Strong organization
  • Food safety awareness
  • Stress tolerance
  • Professional appearance
  • Personal hygiene
  • Customer service
  • Planning and organization
  • Upbeat and outgoing attitude
  • Decision-making
  • Customer relations

Timeline

Shipt Shopper

Shipt
12.2018 - Current

Madalyns Coffee & Tea

Owner Operator Independent
01.2011 - 11.2018

Starbucks Manager

Starbucks
01.2004 - 01.2011

LaSenorita

Tim Granahan
01.1991 - 01.2004

No Degree - Business Administration And Management

SVSU

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Lewis Jewett