Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Lewis Kline

Mehoopany,PA

Summary

Responsive Manufacturing Technician with highly developed skills in Area of expertise and Area of expertise. Sound knowledge of production operations. Well-versed in streamlining and optimizing processes to exceed customer expectations. Enthusiastic Process Lead with Number years of experience working with Area of expertise. Adept at critical problem solving and extensively knowledgeable about Tool repairs. Successful at monitoring workers for long hours and detailed data-entry. Analytical Process Lead with extensive knowledge of Product production. Successful at solution-oriented problem-solving and dedicated to worker safety. Adept at staying motivational and positive in high-demand situations for many hours. Sensible Manufacturing Technician offering Number years of equipment maintenance and operation. Fully trained in following safety protocols with sound knowledge of workplace health and safety procedures. Solution-oriented Manufacturing Specialist with Number years of experience. Committed to worker and workplace safety and cutting costs without sacrificing quality. Successful in problem-solving and critical thinking in times of stress. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

30
years of professional experience

Work History

Procter & Gamble Co

Module Process Leader / Line Leader
01.2000 - Current

Job overview

  • Improved production efficiency by implementing new process controls and monitoring systems.
  • Streamlined workflow for increased productivity through regular process evaluations and adjustments.
  • Reduced waste and improved product quality by closely monitoring production processes and identifying areas for improvement.
  • Enhanced team performance with ongoing training, coaching, and feedback on individual work outputs.
  • Increased production efficiency by implementing lean manufacturing principles and streamlining processes.
  • Enhanced team communication by conducting regular meetings, encouraging open dialogue, and providing constructive feedback.
  • Improved product quality with thorough inspections and adherence to established standards.
  • Boosted employee morale, recognizing individual achievements and fostering a positive work environment.
  • Coordinated cross-training initiatives for staff members, increasing versatility and reducing skills gaps.
  • Implemented safety protocols to minimize workplace accidents, ensuring a safe working environment for all employees.
  • Streamlined workflow by reallocating tasks based on individual skillsets and capacity.
  • Conducted ongoing evaluations of employee performance, identifying areas for growth and providing support as needed.
  • Promoted continuous improvement initiatives by regularly reviewing existing procedures and suggesting improvements where applicable.
  • Maintained accurate records of production data to track progress against targets and inform future planning efforts.
  • Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
  • Safely operated TYPE OF EQUIPMENT to avoid accidents and mishaps.
  • Used computer systems to perform diagnostics on electronic and communications components.
  • Facilitated communication between departments to promote collaboration on shared goals and streamline decision-making processes.
  • Supervised processes to eliminate weak points or bottlenecks in business operations.

Wilkes Barre Dodge

Vehicle Sales Consultant
06.1994 - 12.1999

Job overview

  • Increased vehicle sales by effectively communicating key features and benefits to potential clients.
  • Developed strong relationships with customers for repeat business and referrals.
  • Collaborated with finance team to secure favorable financing options for clients, resulting in higher closing rates.
  • Enhanced customer experience by offering personalized solutions based on individual needs and preferences.
  • Fleet Sales Mgr.- Handled large customer/corporate accounts.
  • Dealership Vehicle Sales Ordering - Floor planned dealership vehicles, ordered custom orders
  • Conducted thorough vehicle demonstrations, ensuring customer understanding of safety features, technology, and performance capabilities.
  • Maintained up-to-date knowledge of industry trends, competitor offerings, and product inventory to provide informed recommendations to clients.
  • Achieved sales targets through consistent follow-up with prospective buyers and diligent tracking of leads in CRM system.
  • Resolved customer complaints promptly, fostering trust and loyalty among clientele.
  • Assisted management with marketing efforts, including social media promotion and event planning for dealership promotions.
  • Negotiated trade-in values fairly while maintaining profitability for the dealership.
  • Utilized strong listening skills to identify client needs accurately before making tailored recommendations.
  • Delivered an exceptional buying experience from initial contact through post-purchase support, resulting in high customer satisfaction ratings.
  • Exceeded monthly quotas consistently by prioritizing tasks effectively, managing time efficiently, and aligning sales strategies with dealership goals.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Developed successful sales strategies to maximize customer satisfaction and profit.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Education

Pennsylvania State University
University Park, PA

Secondary Education from History Teacher Education

University Overview

Sullivan County High School
Laporte, PA

High School Diploma from Academic
06.1988

University Overview

Skills

  • Critical Thinking
  • Process Improvements
  • Performance Measurement
  • Helping to provide others needs
  • People skills - finding win/win scenarios
  • Enjoy working with others
  • Training and developing oneself
  • Finding solutions for others

Timeline

Module Process Leader / Line Leader
Procter & Gamble Co
01.2000 - Current
Vehicle Sales Consultant
Wilkes Barre Dodge
06.1994 - 12.1999
Pennsylvania State University
Secondary Education from History Teacher Education
Sullivan County High School
High School Diploma from Academic
Lewis Kline