Lewis Lamberty

• Adhered to all applicable rules and regulations governing the transportation industry.
• Used pallet jack and forklift to load and unload products at distribution centers and route locations.
• Maintained safe driving habits to protect property and general public on roadways.
• Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
• Responded promptly to customer inquiries regarding shipping status or product availability.
• Verified customer orders arrived on time and in top-quality condition, corresponded precisely to initial order and met with complete customer satisfaction.
• Followed regular schedule of pickups for individual customers and groups.
• Conducted daily DOT pre-trip inspections according to set checklist.
• Monitored road conditions and planned routes accordingly while minimizing travel time.
• Managed unexpected emergencies and route changes with calm and professionalism.
• Transported goods across state lines in compliance with Department of Transportation regulations.
• Provided courteous service to customers during pickup and delivery transactions.
• Addressed and resolved customer concerns, problems and questions professionally and courteously and developed positive long-range working relationships with repeat customers.
• Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
• Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
• Assisted in loading and unloading of freight using appropriate equipment such as pallet jacks or forklifts when necessary.
• Performed pre- and post-trip vehicle inspections using knowledge of safe and effective loading and handling procedures in coordination with company checklist.

• Part-time until February 2024.
• Operate various trucks to tow or haul vehicles, or equipment.

(e.g.) Light and heavy-duty tow trucks. Tractors, Landoll trailers.

• Provide roadside assistance services.
• Comply with traffic regulations to operate vehicles in a safe and courteous manner.
• Report any truck malfunctions or needed repairs.
• Complete jobs or tasks that are dispatched.
• Respond to calls for local law enforcement agencies

(e.g.) State police, Chelsea police, Boston police, FBI, ATF, and DEA.

• Reacted properties for illegally parked vehicles.
• Repossess collateral for banks and credit agencies.

• Tows illegally parked motor vehicles from scene of violation to specified storage areas.
• Verifies and is responsible for towed vehicle condition reports; assists lot attendants in the storage and release of towed vehicles; performs manual labor in the maintenance of tow lot and removal of snow; makes minor vehicle repairs, changes tires, etc.
• Responds to two-way radio messages and maintains contact with dispatching personnel.
• Patrols an assigned area or route to spot motor vehicles eligible for impoundment; contacts central operations by two-way radio to verify same, fills out Traffic and Parking Seizure Notice and places Boot on vehicle when proper authorization is received; responsible for the repair and proper maintenance of the Boots.
• Reports all damaged traffic standards observed on route during assigned shift, i.e. sign posts, traffic lights, missing or loose signs, etc.
• Informs supervisors of any unusual actions taken or unusual occurrences, prepares and submits daily work operating reports, summaries or other necessary forms.
• Appears at court hearings as required.
• Performs related work as required.

• Develop relationships and communicate with customers, site managers, developers, land owners, authorities, or residents
• Estimate costs associated with operations, including repairs or preventive maintenance
• Monitor and maintain records of daily facility operations
• Supervise employees or subcontractors to ensure quality of work or adherence to safety regulations or policies
• Train or coordinate the training of employees in operations, safety, etc
• Respond to customer inquiries or complaints
• Maintain documentation of compliance activities, such as complaints received or investigation outcomes
• Maintain client databases
• Count money and make bank deposits
• Cover employees during sick or personal days
• Maintain maintenance on fleet vehicles
• Employee scheduling
• Insurance claims
• Seek new contracts
• Monitor employees' work levels and review work performance
• Counsel employees about work-related issues and assist employees to correct job-skill deficiencies

• Roadside Assistants Service.
• Comply with traffic regulations to operate vehicles in a safe and courteous manner
• Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order prior to towing.
• Report any truck malfunctions or needed repairs.
• Complete jobs or tasks dispatched.
• Respond to calls for local law enforcement agencies

(e.g.) State police, Chelsea police, Boston police, FBI, ATF, and DEA.

• Operate and orchestrate the street cleaning route.
• Patrol contracted properties for illegally parked vehicles.
• Repossess collateral for banks and credit agencies.

• Patrol contracted properties for vehicles parked illegally
• Complete dispatched tasks or jobs such as Private Tows
• Roadside Assistants service
• Comply with traffic regulations to operate vehicles in a safe and courteous manner
• Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order
• Question callers to determine their locations, and the nature of their problems to determine type of response needed
• Record details of calls, dispatches, and messages
• Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones
• Release vehicles to customers
• Receive payment by cash, check, credit cards, or automatic debits
• Issue receipts, refunds, credits, or change due to customers
• Answer customers' questions, and provide information on procedures or policies
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans

• Comply with traffic regulations to operate vehicles in a safe and courteous manner
• Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order
• Collect money from customers, make change, and record transactions on customer receipts
• Roadside Assistants (Tire changes, Lockouts etc.)
• AAA roadside battery service
• Dispatch my own calls

• Receive payment by cash, check, credit cards, or automatic debits
• Issue receipts, refunds, credits, or change due to customers
• Count money and audit money drawers
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Greet customers entering establishments
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans