Lewis Mathes
Spring
Summary
Dynamic professional experience in customer service and team collaboration. Known for strong interpersonal skills and effective conflict management, contributing to a positive guest experience and operational efficiency.
Overview
2
2
years of professional experience
Work History
Games Attendant
BRKTHROUGH
Shenandoah
04.2025 - Current
- Delivered exceptional customer service to guests by explaining game rules and promptly answering questions.
- Maintained a safe and welcoming environment for all guests during peak hours.
- Monitored game area for safety and reported concerns to professionals for immediate assistance.
- Monitored game equipment for proper functionality and cleanliness throughout shifts.
- Handled cash transactions accurately while managing ticket sales for gaming activities.
Server
Cotton Patch Cafe
Spring
08.2024 - 04.2025
- Trained new employees on restaurant procedures and plating techniques to ensure consistent service quality.
- Collaborated with restaurant staff to streamline operations and improve overall service delivery.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Arranged place settings with clean tablecloths, napkins, and tableware to enhance guest experience.
Education
High School Diploma -
Klein Oak High School
22603 Northcrest Dr, Spring, TX 7738905-2025
Skills
- Game safety oversight
- Customer engagement
- Age verification
- Team collaboration
- Multitasking Abilities
- Quick learner
- Conflict management
- Active listening
- Interpersonal skills
- Public speaking
Accomplishments
BRKTHROUGH Employee of the Month (January 2026)
BRKTHROUGH $100k in Ticket Sales sold
BRKTHROUGH $100k in Ticket Sales sold
Timeline
Games Attendant
BRKTHROUGH
04.2025 - Current
Server
Cotton Patch Cafe
08.2024 - 04.2025
High School Diploma -
Klein Oak High School