Lewis Mogg
Bay City ,MI
Summary
Dynamic sales professional with a proven track record at Thelen Chrysler Jeep Dodge Ram Kia, excelling in client relations and leveraging CRM software to drive sales growth. Skilled in building rapport and objection handling, I consistently expanded the client base while delivering exceptional customer service in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Sales Agent
Thelen Chrysler Jeep Dodge Ram Kia
11.2024 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of Type products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
OTR Truck Driver
Andi Group
10.2011 - 08.2024
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
- Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Increased on-time deliveries by planning efficient routes and maintaining regular communication with dispatch teams.
- Inspected vehicles and completed routine maintenance to keep equipment in good working order.
- Safely navigated challenging weather conditions, utilizing defensive driving techniques to ensure timely delivery without compromising safety.
- Operated with safety and skill to avoid accidents and delays.
- Reduced maintenance costs with thorough pre-trip inspections and regular vehicle upkeep to minimize unexpected breakdowns.
Roughneck
Robinson Drilling
09.2007 - 03.2010
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Store Manager
MacDonalds
10.2006 - 09.2007
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Education
No Degree - Emergency Medicine
Howard College
Big Spring, TXGED - General Studies
Americas High School
El Paso, TX05.2002
Skills
- Client relations
- Customer assistance
- Sales training
- Technical support
- Resilience under pressure
- Networking
- Objection handling
- Social media marketing
- Sales strategies
- CRM software usage
- Paperwork processing
- Cold calling
- Building rapport
- Customer relations
- Customer service
- Product and service sales
Timeline
Sales Agent
Thelen Chrysler Jeep Dodge Ram Kia
11.2024 - Current
OTR Truck Driver
Andi Group
10.2011 - 08.2024
Roughneck
Robinson Drilling
09.2007 - 03.2010
Store Manager
MacDonalds
10.2006 - 09.2007
No Degree - Emergency Medicine
Howard College
GED - General Studies
Americas High School
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