Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lewis Nunez

Benbrook,TX

Summary

Dynamic Retail Manager with proven success at Walmart, enhancing customer satisfaction through exceptional service and effective inventory control. Skilled in cash management and team leadership, I streamlined operations and improved store performance, driving growth and optimizing staff efficiency. Committed to fostering a positive work environment and developing talent for sustained success.

Qualified manager with robust background in retail management. Proven track record of streamlining store operations and enhancing customer satisfaction. Demonstrated proficiency in team leadership and inventory control.

Overview

15
15
years of professional experience

Work History

Retail Manager

Walmart
11.2010 - Current
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Streamlined operational processes through the implementation of efficient scheduling systems and task delegation strategies among staff members.
  • Optimized staff scheduling, balancing workload and operational needs to maximize efficiency.

Education

General Studies

Western Hills High School
Benbrook, TX
05-1992

Skills

  • Customer service
  • Cash management
  • Store operations
  • Inventory control
  • Leadership development
  • Team training and development
  • Merchandising strategy
  • Building brand awareness
  • Profit and loss analysis
  • Store growth planning
  • Team leadership
  • Decision-making
  • Relationship building
  • Inventory management
  • Customer service management
  • Sound judgment
  • Hiring and onboarding
  • Staff scheduling
  • Performance evaluation and monitoring

Languages

Spanish
Native or Bilingual

Timeline

Retail Manager

Walmart
11.2010 - Current

General Studies

Western Hills High School

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Lewis Nunez