Leveraged advanced AML prevention techniques and industry best practices to enhance compliance efforts across brokerage and retail banking environments.
Collaborated with international counterparts to share intelligence and align investigation techniques with global AML standards.
Supported management in regulatory inquiries by delivering well-documented evidence of compliance efforts and investigative outcomes.
Conducted comprehensive AML investigations involving both broker-dealer and retail bank accounts, identifying suspicious activity and strengthening overall compliance controls.
Consultant (Contract)
Synergy Legal
01.2018 - 03.2020
Conducted thorough investigations into potential sales practice misconduct, focusing on identifying any undue pressure applied during client interactions, including account openings at both branch locations and call centers.
Researched and analyzed client complaints to determine the presence of regulatory violations or unethical practices.
Assessed findings against internal policies and regulatory standards, and filed Suspicious Activity Reports (SARs) when necessary to ensure compliance with BSA/AML regulations and protect the integrity of the institution.
Senior Risk Analyst
LPL Financial
10.2015 - 12.2017
Advised management on fraud trends and enhanced business intelligence tools.
Researched and addressed new internal and external fraud methods.
Collaborated with product teams to design fraud detection tools.
Ensured mitigation of fraud and AML risks.
Conducted regulatory and operational risk reviews for FINRA, SEC, and federal compliance.
Managed foreign account reviews, OFAC alerts, and screened for PEPs and foreign nationals.
Performed AML investigations and maintained beneficial ownership compliance.
Fixed Asset Analyst (Contract)
Family Dollar
05.2015 - 10.2015
Assisted senior colleagues with modeling investment portfolios and solution proposals for audit and compliance.
Supported store teams by reporting compliance issues and developing risk control measures.
Collaborated with executive leadership on audits and special projects.
Managed fixed asset processes related to federal and state tax provisions and filings.
Developed and monitored inventory transaction functions to ensure accuracy and timeliness.
Global Financial Crimes Investigator (Contract)
Bank of America
Charlotte, NC
08.2014 - 02.2015
Researched, analyzed, and resolved data management issues across multiple systems.
Reviewed enterprise software and code to minimize downtime of critical retirement systems.
Developed and implemented departmental processes and technical reference guides.
Ensured compliance with GFCC AML standards and FINCEN reporting requirements.
Identified control weaknesses, recommending improvements to mitigate risks and address QA and policy gaps.
Reviewed flagged surveillance items for adverse media, PEP matches, and sanctions screening.
Prepared and submitted Suspicious Activity Reports (SARs).
Credit Investigator
Wells Fargo
Charlotte, NC
09.2008 - 08.2014
Measured and analyzed reporting metrics to improve performance.
Identified training needs and provided mentoring to junior analysts.
Planned and implemented process improvements for quality and efficiency.
Developed systems to enhance tracking and reporting.
Tested and monitored alerts for BSA compliance.
Investigated complex commercial credit inquiries and conducted background checks for compliance and AML.
Supported Wealth Management and Brokerage teams with compliance and AML investigations and oversight.
Created detailed business requirements, workflows, and process documentation.
Managed multiple priorities while coaching team members to improve skills.
Team Lead - Risk and Credit Analysis
First Charter National Bank
Charlotte, NC
09.2001 - 09.2008
Analyzed loan documentation and credit histories to support risk assessment and compliance.
Performed credit risk analysis and assigned risk ratings.
Developed and serviced loan structures in line with risk and client needs.
Conducted research and reporting for management and projects.
Created test programs and oversight reports to track key metrics.