Lewis Summerlin
Apex,NC
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Petco Animal Supplies Stores Inc.
Chapel Hill, NC
04.2022 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
Wastewater Treatment Plant Operator
City of Mt Dora
Mount Dora, FL
08.2018 - 02.2022
- Performed daily inspections of the facility and equipment to ensure proper operation.
- Monitored, adjusted, and maintained chemical feed systems for pH control, chlorine disinfection, and sludge conditioning.
- Tested wastewater samples for pollutants using standard laboratory tests such as BOD and COD, ammonia, total suspended solids, oil and grease and other parameters.
- Operated valves, pumps, blowers and aeration systems to control flow and processing of wastewater.
- Maintained records of process operations including flows rates, chemical dosages, test results, maintenance activities and other relevant data.
- Prepared field reports and performed process control analysis and verified compliance with local, state and federal operating regulations.
Utility Worker
Orange County Government
Orlando, FL
06.2015 - 08.2019
- Performed preventive maintenance on utility system components.
- Responded to emergency situations as needed.
- Assisted with installation of new equipment or modifications to existing systems.
- Operated various types of power tools safely and efficiently to make repairs or adjustments.
- Troubleshot problems in the field by performing tests on equipment and making necessary adjustments.
- Conducted safety inspections on all equipment used in the operation of utilities.
- Ensured compliance with applicable laws and regulations governing utilities operations.
- Managed inventory of materials required for repair and maintenance activities.
Park Ranger
City Of Winter Park
Winter Park, FL
06.2015 - 08.2019
- Provided visitors with information about park programs, facilities, and services.
- Conducted safety inspections and ensured compliance with regulations.
- Supervised the development of interpretive materials for use in public education programs.
- Maintained records of all park activities and incidents.
- Organized special events such as guided hikes, campouts, and educational programs.
- Enforced park rules and regulations to maintain a safe environment for visitors.
- Responded to emergency situations involving visitors or wildlife on-site.
- Assessed damage caused by weather conditions or natural disasters in the park area.
- Conducted onsite inspections prior to events to identify any potential issues or risks.
Manager
AutoZone
San Marcos, TX
03.2012 - 06.2015
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Assisted with the development of career pathways for employees based on their individual goals and objectives.
- Developed and implemented merchandise strategies to increase sales.
Education
High School Diploma -
Eastern Randolph High School
Ramseur, NC06-2011
Skills
- Business Development
- Customer Relations
- Operations Oversight
- Scheduling Coordination
- Regulatory Compliance
- Vendor Management
- Strategic Merchandising
- Upselling and Cross Selling
- Team Management
- Employee Coaching
Timeline
Assistant Store Manager
Petco Animal Supplies Stores Inc.
04.2022 - Current
Wastewater Treatment Plant Operator
City of Mt Dora
08.2018 - 02.2022
Utility Worker
Orange County Government
06.2015 - 08.2019
Park Ranger
City Of Winter Park
06.2015 - 08.2019
Manager
AutoZone
03.2012 - 06.2015
High School Diploma -
Eastern Randolph High School
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