Summary
Overview
Work History
Education
Skills
Timeline
Generic

LEWIS VALSAINT

Kissimmee,FL

Summary

Personable Plumber possessing strong work ethic and desire to provide quality workmanship to residential customers. Experienced installer of new fixtures and piping systems for renovations. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Plumber

Onpoint Techs
05.2023 - Current
  • Repaired plumbing systems, components, and equipment.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Measured, threaded, and cut materials to correct angles.
  • Complied with state plumbing codes throughout duration of each project.
  • Inspected sewers and piping systems to assess quality and condition.
  • Filled pipe systems with water and air to determine location of leaks.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
  • Interpreted blueprints to determine locations, quantities, and sizes of materials required.
  • Cut and drilled holes in walls to permit passage of pipes.

Customer Service Agent

Lotus Resolutions
09.2021 - 06.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
  • Addressed customer account discrepancies and concerns.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Contacted customers to return routine and general calls promptly.
  • Handled customer inquiries and suggestions courteously and professionally.

Plumber's Apprentice

Q & J Classic Services
06.2020 - 04.2023
  • Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
  • Assisted licensed plumbers in installation and repair of plumbing systems.
  • Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
  • Installed plumbing systems and fixtures in residential and commercial properties.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Followed safety practices and procedures to reduce on-site risks.
  • Installed water heaters and sump pumps in alignment with industry best practices to support customer satisfaction.
  • Assisted with repairs to steam, drainage, and sewer lines.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.

Raw Reciever

T.G. Lee
02.2022 - 01.2023
  • Kept work areas clean, safe and organized.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Placed, tagged and secured merchandise in diverse designated areas.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Maintained accurate computer records of materials weights, bill amounts, and identified variances.

Server

Olive Garden Restaurant
06.2018 - 11.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Education

Associate of Arts - Business Administration

Seminole State College of Florida
Sanford, FL
08.2025

High School Diploma -

East River High School
Orlando, FL
05.2018

Skills

  • Pipe Measuring and Cutting
  • Welding and Brazing
  • Plumbing
  • Giving Presentations
  • Commercial Plumbing
  • Client Support
  • Sewer and Domestic Water Lines
  • Basic Math Aptitude
  • Customer Service
  • Agent Support
  • Piping Fabrication and Installation
  • Piping Installation
  • Customer Account Management

Timeline

Plumber

Onpoint Techs
05.2023 - Current

Raw Reciever

T.G. Lee
02.2022 - 01.2023

Customer Service Agent

Lotus Resolutions
09.2021 - 06.2023

Plumber's Apprentice

Q & J Classic Services
06.2020 - 04.2023

Server

Olive Garden Restaurant
06.2018 - 11.2019

Associate of Arts - Business Administration

Seminole State College of Florida

High School Diploma -

East River High School

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LEWIS VALSAINT