Lex Grainger

• Managed front-end operations, processed transactions, and maintained store inventory while delivering exceptional customer service and resolving inquiries
• Assisted diverse customers with product selection, handled cash transactions accurately, and collaborated with team members to ensure smooth store operations
• Maintained organized shelves, implemented inventory control procedures, and ensured compliance with safety and security protocols
• Streamlined checkout processes, recommended product improvements, and adapted quickly to new store procedures and technologies

• Delivered exceptional customer service while maintaining food safety standards and operating POS systems, contributing to positive guest experiences
• Managed inventory tracking and restocking processes, ensuring product availability during peak hours and minimizing waste
• Worked seamlessly with team members during high-volume periods, maintaining quality standards while meeting service time targets
• Streamlined order fulfillment processes and maintained cleanliness standards, enhancing overall store efficiency
• Optimised drive-through operations by implementing efficient order sequencing methods, reducing customer wait times and enhancing service flow
• Monitored and documented daily cash handling procedures, maintaining precise financial records and resolving discrepancies promptly

Cashier/ runner

• Managed cash transactions and food delivery operations while maintaining high service standards. Streamlined order processing to reduce wait times.
• Worked seamlessly with front and back-of-house teams to optimize order flow, resolve customer concerns, and maintain service excellence.
• Balanced multiple responsibilities including cash handling, order routing, and quality control while maintaining precise transaction records.

• Processed daily transactions and managed inventory records, ensuring accurate documentation and compliance with store policies while maintaining high service standards.
• Monitored fuel inventory levels, reconciled daily sales reports, and identified discrepancies to prevent stockouts and maintain operational efficiency.
• Assisted customers with fuel purchases, provided directions, and resolved concerns while maintaining a clean, welcoming environment.

• Performed comprehensive vehicle inspections and maintenance services, maintaining strict quality standards while completing oil changes and fluid checks
• Streamlined service delivery process, reducing average service time while maintaining exceptional quality standards for preventive maintenance
• Diagnosed and documented vehicle conditions, providing accurate service recommendations based on manufacturer specifications
• Implemented advanced diagnostic protocols for vehicle systems, identifying critical maintenance needs and documenting comprehensive service records
• Managed high-volume service operations during peak hours, optimizing workflow processes while maintaining superior quality standards

• Managed cash transactions and food delivery operations while maintaining high service standards. Streamlined order processing to reduce wait times.
• Worked seamlessly with front and back-of-house teams to optimize order flow, resolve customer concerns, and maintain service excellence.
• Balanced multiple responsibilities including cash handling, order routing, and quality control while maintaining precise transaction records.