Alexia Lester
Grand Rapids
Summary
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Digital Team Lead
Walmart
Wyoming
06.2024 - Current
- I am put in high volume and faced paced environments daily, while also making sure all of my associates are doing their jobs!
- This job has given me great experience in leadership.
- Resolved customer inquiries and complaints to enhance overall satisfaction levels.
- Delegated daily tasks to team members to optimize group productivity.
Valet Parking Attendant
Ellis Parking Company
Grand Rapids
03.2022 - 05.2022
- Assisted guests with vehicle retrieval and parking in a timely manner.
- Provided exceptional customer service to enhance guest satisfaction at all times.
Hostess/Busser/Food Runner
The old goat
12.2019 - 01.2022
- Greeted and seated guests in a warm and welcoming manner.
- Managed reservation system to ensure smooth guest flow.
- Coordinated with servers to optimize table turnover and service efficiency.
- Assisted in training new host staff on operational procedures.
Education
High school diploma -
Skills
- Host/Hostess
- Communication skills
- Management
- Bussing
- Leadership
- Food Service
- Restaurant Experience
- Guest Services
- Floral design
- Cashiering
- Cash Handling
- Retail Sales
- Hospitality
- Crisis resolution
- Employee training
- Time management
- Effective communication
Certification
Driver's License
Timeline
Digital Team Lead
Walmart
06.2024 - Current
Valet Parking Attendant
Ellis Parking Company
03.2022 - 05.2022
Hostess/Busser/Food Runner
The old goat
12.2019 - 01.2022