Lex Phillips
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Climbing Wall Manager
JSU University Recreation
03.2022 - Current
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Performed troubleshooting and routine maintenance to keep equipment and the wall in optimal working condition.
- Lead outdoor climbing trips as well as other recreational trips and taught attendees how to safely and effectively enjoy each sport
- Route setter at JSU URec since December 2021
Climbing Wall Associate
JSU University Recreation
08.2021 - 03.2022
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Delivered information and details of interest about facility to visitors.
- Administered belay and lead climbing clinics and tests to patrons
Education
Bachelor of Arts - Film
Jacksonville State University
Jacksonville, AL04.2024
Skills
- Community Safety
- Injury Prevention
- CWI certificate
- Climbing technique lessons
- 21 month setting experience
Certification
Climbing Wall Instructor (CWI) certification through the Climbing Wall Association
Timeline
Climbing Wall Manager
JSU University Recreation
03.2022 - Current
Climbing Wall Associate
JSU University Recreation
08.2021 - 03.2022
Bachelor of Arts - Film
Jacksonville State University
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