Lexani Avina
Fontana,CA
Summary
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Skilled in resource management and customer service excellence. Track record of fostering collaborative and adaptable workplace. Eager to leverage transferrable skills to contribute to new and challenging role.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Daves Hot Chicken
11.2023 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Sales Associate
Walgreens
11.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
East Central High School
San Antonio, TX05-2023
Skills
- Customer realations
- Money handling
- Team leadership
- Decision-making
- Staff training and development
- Staff supervision
- Task delegation
- Workload management
Timeline
Assistant Manager
Daves Hot Chicken
11.2023 - 03.2025
Sales Associate
Walgreens
11.2019 - 01.2020
High School Diploma -
East Central High School
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