Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexxus Drake

Bellingham

Summary

Skilled employee with more than five years customer service experience. Familiar with both corporate and small business settings and practices. Punctual, organized, team player with exceptional interpersonal and communication skills. Positive attitude, self-motivated, quick problem solver. Experience leading individuals and groups.

Overview

10
10
years of professional experience

Work History

Production Team Lead

K'ul Chocolate
03.2025 - Current

• Supervise and coordinate the daily operations of production staff
• Maintain the production processes, ensuring consistency and innovation
• Floor level stock management
• Mentor and develop production employees to meet quality and performance standards
• Ensure that production schedules are met while maintaining quality, consistency, and safety.
• Work with QA Manager to enforce food safety, sanitation, and workplace safety standards (HACCP, GMP, OSHA compliance).
• Conduct quality control checks to ensure products meet company standards
• Assist in implementing process improvements to increase efficiency and reduce waste.
• Ensuring the factory remains clean, sanitized, organized
• Ensure opening and closing lists are completed

Production Team Lead

Tony's Coffee & Tea
06.2022 - 03.2025
  • Lead team of 10+ individuals in a warehouse setting
  • Collaborated with and communicated across departments to optimize workflow
  • Working knowledge of various weigh and fill stations (12 oz, 24 oz, 5 lb, check-in), including operation, troubleshooting, and calibration
  • Training new employees on all steps of job process, including safety, organization, labeling, packaging, and palletizing product
  • General upkeep of warehouse, with special focus on cleanliness and organization (labeling stations, packaging stations, bag storage wall, pallets)
  • Able to maintain and excel expected productivity level on packaging stations
  • Maintaining a positive attitude in high stress situations and making an active effort to strengthen team morale

Food and Beverage Captain

Target Corporation
10.2017 - 05.2022
  • Trained new hires and led groups of peers in daily tasks including receiving freight, stocking, backstocking, cleaning, and customer service
  • Oversaw daily and annual inventory with complete ownership of a grocery section
  • Received, handled, and stocked merchandise efficiently and safely, including frequently lifting or moving merchandise up to 50+ pounds
  • Knowledgable in sales trends, food seasonality, freshness and quality, food safety standards and routines, and merchandising
  • Executed flexibility in daily/weekly workload to support business priorities and deliver on sales goals

Sales Associate

Express Fashion
07.2017 - 09.2017
  • Connected with shoppers in store by offering personalized recommendations and expertise
  • Assisted customers with enrolling in reward and credit programs to promote returning clientele
  • Maintained and created a visually appealing and customer friendly sales floor
  • Adapted to situations working individually and with other associates as necessary

Banquet Staff

Salem Convention Center
08.2015 - 02.2017
  • Directed groups of colleagues in preparation/removal of set ups in a multifunctional event space
  • Prepared and served food and beverages in accordance with state health standards
  • Provided outstanding customer service to a wide variety of patrons
  • Optimized allotted time to ensure proper completion of the tasks assigned

Education

High School Diploma -

McNary High School
Keizer, OR
01.2014

Skills

  • Manufacturing experience
  • Training and mentoring
  • Standard operating procedures
  • Health and safety compliance
  • Team development
  • Workflow optimization
  • Quality control
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Attention to detail

Timeline

Production Team Lead

K'ul Chocolate
03.2025 - Current

Production Team Lead

Tony's Coffee & Tea
06.2022 - 03.2025

Food and Beverage Captain

Target Corporation
10.2017 - 05.2022

Sales Associate

Express Fashion
07.2017 - 09.2017

Banquet Staff

Salem Convention Center
08.2015 - 02.2017

High School Diploma -

McNary High School
Alexxus Drake