Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lexer Danganan

San Jose,CA

Summary

My skills in Customer service spread over 21 years in retail, theme park assistance, and security. I provide customer service in retail clothing, assist in cutting lumber, knowledge in home building materials, and customer service as security with the public and workers at businesses. Private security for over 8 years from multiple jobs around the Bay Area and Santa Clara County. I have also worked around Pebble Beach in car shows and golf. I have earned a Private Security and Communications degree at De Anza College to develop customer, guest, and client services around the property. Policing degrees for a better understanding of laws and procedures.

My skills in leadership are recognized in De Anza and Cabrillo College school events when I became a dance choreographer for more than 10+ years with some stage directing and organizing.

My skills as a Security professional with 10+ years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. My skills improved through each job with a safety-conscious security team member with excellent communication skills and an eye for detail. Physically dexterously to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.

Overview

15
15
years of professional experience

Work History

Security Officer

Genesis Security
San Jose, CA
07.2023 - Current
  • Identified issues, analyzed information and provided solutions to problems
  • Mobile and Patrol - Monitor business trackers and parking lot
  • Managed time efficiently in order to complete all tasks within deadlines
  • Demonstrated respect, friendliness, and willingness to help wherever needed
  • Used critical thinking to break down problems, evaluate solutions, and make decisions

Security Officer

First Shield Security, The Alameda Suite B
San Jose, CA
03.2012 - Current
  • Gathered information, identified, and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints
  • Responded quickly to emergency situations to assess and deflect issues
  • Investigated suspicious activities and persons to maintain security of business
  • Inspected and adjusted security systems, equipment, and machinery to maximize coverage of parking lots and building interior and exterior
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority

Security Guard Officer

First Alarm/Allied Universal
Soquel, San Jose, CA
07.2014 - Current
  • Video monitor and Patrol private business
  • Increased workplace safety by immediately reporting potential hazards
  • Identified repair needs and major maintenance concerns, and escalated issues to management

Content Creator

Twitch/Youtube
01.2010 - Current
  • Game content and social chat
  • Demonstrated respect, friendliness, and willingness to help wherever needed
  • Used critical thinking to break down problems, evaluate solutions, and make decisions
  • Applied current editing and photography tools to tell great stories.

Teacher Assistant

De Anza
Cupertino, CA
01.2012 - 06.2023
  • Assisted and created routines in all dance classes
  • Stage assistant for performances
  • Music and Film production performances
  • Supported student physical, mental, and social development using classroom games and activities
  • Monitored and reported student progress and development, offering mentoring as needed
  • Supported teacher in preparing individualized learning plans for underperforming students
  • Graded assignments and reported individual progress to teacher
  • Planned, prepared, and presented group assignments to encourage collaboration
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work
  • Prepared quizzes, tests, and examinations to gauge how well students were learning

Security Officer

Barna Security
07.2022 - 01.2023
  • Stationary guard for certain private businesses
  • Conducted regular patrols of key areas to spot and control security concerns
  • Reported suspicious activities and persons to law enforcement
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building
  • Gathered information, identified, and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints
  • Responded quickly to emergency situations to assess and deflect issues
  • Investigated suspicious activities and persons to maintain security of premises
  • Inspected and adjusted security systems, equipment, and machinery to maximize coverage of parking lots and building interior and exterior

Arcades Lead

Santa Cruz Beach Boardwalk, 400
Santa Cruz, CA
05.2016 - 11.2021
  • Assist with arcade refunds
  • Assist with video arcade ticket prizes
  • Assisted with outdoor prize games

Waiter

Brookdale
Scotts Valley, st Ave Soquel, CA
03.2010 - 01.2014
  • For Breakfast, lunch, and dinner for senior living
  • Cleaning main and secondary dining hall and kitchen
  • Preparing meals for senior living
  • Folded napkins and prepared silverware sets to provide adequate supply for the host station
  • Answered customers' questions, recommended items, and recorded order information
  • Inspected dishes and utensils for cleanliness

Building and Lumber Associate

Home Depot
06.2008 - 01.2012
  • Assistance and knowledge in multiple department floors
  • Cutting wood
  • Identified and eliminated safety risks through additional training
  • Used avariety of hand and power tools to complete tasks
  • Loaded and unloaded materials onto trucks and trailers
  • Cleaned and maintained tools, equipment, and worksites
  • Followed instructions and safety protocols to prevent accidents and injuries
  • Moved and cleared debris from work sites to dispose of in designated areas
  • Followed instructions and safety protocols while operating machinery and equipment
  • Inspected tools and equipment to maintain safety and efficiency
  • Operated forklifts and boom lifts to complete various tasks
  • Worked on sites, installing roofs and other exterior components

Education

Some College (No Degree) - Law Enforcement

Mission College
Santa Clara, CA

Criminal Justice

Foothill College
Los Altos, CA

Criminal Justice

Hartnell College
Salinas, CA

Communications, Criminal Justice

Skyline San Mateo College
San Mateo, CA

Administration of Justice transfer, Liberal Arts - Human and Social Behavior

De Anza College
Cupertino
June 2020

Some College (No Degree) - Dance

Cabrillo College - Transferred
Aptos

Skills

  • Music Editor using Audacity and Fruit loops
  • English language speaker
  • Stage Production
  • Dance Choreographer in multiple dance forms
  • Video Editor using Cyberlink PowerDirector 15
  • Picture editor using Adobe Photoshop
  • Twitch/YouTube content creator
  • Computer Building
  • Microsoft Word, Excel, and PowerPoint

Timeline

Security Officer

Genesis Security
07.2023 - Current

Security Officer

Barna Security
07.2022 - 01.2023

Arcades Lead

Santa Cruz Beach Boardwalk, 400
05.2016 - 11.2021

Security Guard Officer

First Alarm/Allied Universal
07.2014 - Current

Security Officer

First Shield Security, The Alameda Suite B
03.2012 - Current

Teacher Assistant

De Anza
01.2012 - 06.2023

Waiter

Brookdale
03.2010 - 01.2014

Content Creator

Twitch/Youtube
01.2010 - Current

Building and Lumber Associate

Home Depot
06.2008 - 01.2012

Some College (No Degree) - Law Enforcement

Mission College

Criminal Justice

Foothill College

Criminal Justice

Hartnell College

Communications, Criminal Justice

Skyline San Mateo College

Administration of Justice transfer, Liberal Arts - Human and Social Behavior

De Anza College

Some College (No Degree) - Dance

Cabrillo College - Transferred
Lexer Danganan