Lexi Bailey

• Oversaw receptionist and social media programs across 20 offices in the Florida Atlantic Division
• Tracked office and individual performance metrics, evaluated results, and provided targeted feedback
• Led weekly trainings, kickoff meetings, and coaching sessions to support employee development
• Conducted weekly strategy calls with office managers to critique programs and identify areas for improvement
• Contributed to generating $XM in divisional sales through program leadership and performance optimization

• Managed virtual shifts via Zoom for a 15-member social media and receptionist team, averaging 20 hours weekly
• Created an engaging and motivating remote work environment to support team productivity
• Tracked performance stats, processed payroll, and provided coaching and feedback to team members
• Earned 19 consecutive quarterly pay raises in recognition of strong leadership and performance

• Conducted applicant outreach calls to discuss job openings, screen qualifications, and confirm interviews
• Provided detailed position information and answered applicant questions to improve interview attendance
• Increased applicant show rate from 58% to 76%, more than double the company average of 35%
• Ranked as the #1 recruiting employee in Florida, contributing to $8.75M in team sales through recruiting efforts

• Utilized personal social media platforms to advertise job openings and engage potential candidates
• Posted content and conducted direct outreach to provide details and answer questions about positions
• Recognized as the #1 team builder nationwide out of 80,000 representatives
• Successfully recruited candidates who collectively generated $70,762 in sales

• Crafted and served a diverse range of cocktails to enhance customer experience.
• Managed inventory and ordered supplies to ensure bar was fully stocked.
• Trained new staff on beverage preparation and customer service standards.
• Implemented efficient workflow processes to improve service speed during peak hours.
• Built and nurtured relationships with regular customers, enhancing loyalty and repeat business.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.

• Coordinated logistics for events, ensuring seamless execution of schedules and vendor arrangements.
• Developed event themes and layouts, enhancing participant engagement and overall experience.
• Managed budgets and resource allocation, optimizing costs while maintaining quality standards.
• Collaborated with cross-functional teams to align event objectives with organizational goals.
• Implemented feedback mechanisms post-events, driving continuous improvement in planning processes.
• Led training sessions for junior staff on event management best practices and tools.
• Negotiated contracts with vendors, securing favorable terms and fostering long-term partnerships.
• Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
• Developed creative marketing materials that generated interest and boosted event attendance.
• Brainstormed and implemented creative event concepts and themes.
• Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.

•Orchestrated guest seating, service flow, and timing during high-volume shifts, strengthening scheduling and logistics expertise

•Facilitated positive first impressions by welcoming guests, managing special requests, and ensuring a seamless experience

•Coordinated with cross-functional teams to align service operations, mirroring vendor and staff collaboration in event planning

•Adapted to last-minute changes with professionalism, showcasing strong problem-solving, organization, and flexibility under pressure