Lexi Banks
Lincoln,NE
Overview
11
11
years of professional experience
Work History
Accounting Support Specialist
Teledyne Isco
11.2022 - Current
- Enhanced financial efficiency by streamlining accounting processes and implementing automated systems.
- Reduced errors in financial reporting through meticulous attention to detail and thorough double-checking of figures.
- Assisted in the preparation of accurate monthly financial statements for timely review by management.
- Increased productivity by organizing and maintaining a comprehensive filing system for all financial documents.
- Collaborated with colleagues to complete quarterly reconciliations, ensuring accurate account balances.
- Facilitated year-end closing procedures, coordinating efforts across departments for a seamless process.
- Optimized tax compliance by assisting in the preparation of necessary documentation and filings within established deadlines.
- Elevated customer satisfaction levels through prompt resolution of billing issues and effective communication skills.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Used accounting software to prepare weekly and monthly financial reports.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Keeping all business license up to date
Customer Service Representative/Administrative Clerk
Twin River Body Shop
06.2022 - 11.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Customer Service Representative
Tracy's Body Shop
12.2021 - 06.2022
- Followed up with customers to offer additional support and check resolution satisfaction
- Documented, researched, and resolved customer service issues
- Managed customer calls efficiently in fast-paced call center environment
- Organized documentation for warranties
- Updated records with all interactions and customers transactions
- Maintained records of payments
- Made bank deposits and processed cash, check and credit cards
- Issued receipts, invoices, and billing statements
- Resolved accounting discrepancies with critical thinking and thorough research
- Review and respond to customer reviews
Administrative Office Clerk
Anderson Ford Lincoln
05.2021 - 12.2021
- Balanced cash drawer at beginning and end of each shift
- Updated office files daily and kept records organized
- Handled special transactions such as refunds, voids, and cash drawer reconciliations
- Retrieved and counted cash receipts from previous business day
- Created and distributed invoices for unpaid fees
- Kept office equipment stocked, operational, and ready for use
- Prepared timely administrative reports for senior management
- Managed multi-line telephone system to answer questions, route calls, and take messages
- Maintained accurate, compliant accounts, inputting new transactions each day.
Lending Assistant
Adams Bank and Trust
06.2020 - 05.2021
- Helped team handle high-volume work by prioritizing tasks
- Maintained accurate, compliant accounts, inputting new transactions each day
- Troubleshoot problems and developed successful solutions
- Protected company and customer data by following information policies
- Received checks and cash for deposits, verifying amounts and checking accuracy of deposit slips
- Managed efficient transactions such as deposits
- Pull credit and flood reports
- Check daily reports
- Organized and updated file systems, keeping records easily retrievable
- Managed incoming and outgoing mail, packages, and faxes
- Handle calls each day, skillfully managing multi-line telephone system to answer questions, route calls, and take messages.
Legal Assistant
Keith County Attorneys Office
02.2016 - 02.2020
- Entered numerical data into databases in a timely and accurate manner
- Scanned documentation and entered into the database
- Obtained scanned records and uploaded them into the database
- Produced monthly reports using advanced Excel spreadsheet functions
- Organized forms, made photocopies, filed records and prepared correspondence and reports
- Added new material to file records and created new records
- Reviewed and updated client correspondence files and scheduling database
- Makes letters to send out to defendants about their cases
- Pull and organize files for court cases
- Send out discovery to attorneys in a timely manner
- Make the budget for upcoming year for the county attorney's office
- Answer the phones and take messages when the attorneys are out of the office.
Clerk/Cashier
Lancaster County Court
06.2013 - 03.2015
- Entered numerical data into databases in a timely and accurate manner
- Scanned documentation and entered into the database
- Obtained scanned records and uploaded them into the database
- Produced monthly reports using advanced Excel spreadsheet functions
- Organized forms, made photocopies, filed records and prepared correspondence and reports
- Added new material to file records and created new records
- Reviewed and updated client correspondence files and scheduling database.
Education
Wallace High School
05.2012
Skills
- General Ledger Management
- Financial Statements
- Bank Reconciliation
- Administrative Support
- General Ledger Entries
- Customer Service
- Account Reconciliation
- Data Entry
- Journal Entries
- Data inputting
Volunteer Experience
President of Rotaract, Ogallala, 03/01/20, Current, Organized and executed events for staff, program recipients, and donors., Supported individuals in need with accurate information and resource referrals., Assisted with food distribution by packaging items to hand out., Delivered donations, meals, and other support to people unable to travel or afford necessities., Prepared promotional messages such as social media posts and videos., Created organizational guidelines and regulations., Built corporate fundraising strategies from the ground up, maximizing contributions with strategies such as matching donations.
Timeline
Accounting Support Specialist
Teledyne Isco
11.2022 - Current
Customer Service Representative/Administrative Clerk
Twin River Body Shop
06.2022 - 11.2022
Customer Service Representative
Tracy's Body Shop
12.2021 - 06.2022
Administrative Office Clerk
Anderson Ford Lincoln
05.2021 - 12.2021
Lending Assistant
Adams Bank and Trust
06.2020 - 05.2021
Legal Assistant
Keith County Attorneys Office
02.2016 - 02.2020
Clerk/Cashier
Lancaster County Court
06.2013 - 03.2015
Wallace High School