Performance-oriented Hospitality & Event Specialist offering exceptional record of achievement over 5-year career. Passionate leader with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
4
4
years of professional experience
Work History
Manager / Event Planner / Social Media Manager
Splash Wine Bar
Hot Springs National Park, AR
06.2019 - Current
Manage administrative logistics of events planning, event booking, and event promotions.
Correspond with clients to answer questions and resolve issues.
Create event proposals, contracts, and invoices.
Coordinate with participating vendors during event planning.
Conduct walk-throughs of all event spaces, & maintain client relations.
Create customized menus, including food & cocktails, while monitoring the client's budget.
Assist in set-up and take down.
Hire, train and supervise bar staff.
Maximize customer service by training staff, overseeing operations, and resolving issues.
Manage staff schedules and maintained adequate coverage for all shifts.
Develop unique events and special promotions to drive sales.
Guarantee optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Sales & Event Manager
Bus2Alps
Florence, Italy
08.2022 - 06.2023
Managed & motivated sales team to hit their goals & targets.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Compiled and analyzed data to determine approaches to improve sales and performance.
Organized promotional events and interacted with community to increase sales volume.
Manage team's individual pipelines to forecast sales projections.
Prospect potential leads through direct and digital sales channels such as flyering, events, social media, and email
Build relations with club owners / bar managers to host events at
Plan weekly PR events at bars & restaurants such as trivia, dinner, etc
Lead guests throughout Europe on tours and trips while fulfilling administrative and on trip guiding responsibilities as requested by the Operations department
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Collegiate Internship Program Lead
Pollen
Los Angeles, CA (Remote)
02.2022 - 08.2022
Organized and managed program development from conception through successful execution.
Assisted in interviewing & hiring qualified students for an internship position.
Managed around 40 interns, keeping track of their progress, and success with KPIs given to them.
Formed sustainable and trustworthy relations with each intern.
Hosted and attended weekly meetings and sales training.