Supervisor - Customer Service Representative
Signature Flight Support, BBA Aviation
Seattle, Washington
06.2021 - 10.2022
- Creating employee schedule and delegating tasks
- Welcoming pilots and passengers with a smile
- Remaining constantly aware of who's on the ramp and making sure access points are secure
- Answering the phone quickly and talking with a smile
- Maintaining constant communication with the Line Technicians on pilot and passenger needs
- Answering the pilot radio and relaying pilot requests prior to arrival
- Keeping Internal Flight System updated constantly as planes arrive, depart, request and receive services