Lexi Borrego
Littleton,CO
Summary
5+ years office experience (Administrator / Office Assistant / Receptionist) ⇒ Highly organized, efficient, punctual, dependable and dedicated professional ⇒ Able to successfully partner with all internal and external levels, in any industry 5+ years customer service experience ⇒ Dynamic personality skilled at problem solving, setting priorities and communicating ⇒ Excels at developing/maintaining relationships with clients, peers and leadership ⇒ Works well with others while taking ownership for adding value to the team ⇒ Takes initiative and shows pride in personal and group performance
Overview
9
9
years of professional experience
Work History
Hills Church, Kids Ministry and Middle School Ministry
01.2020 - Current
- Helped in a variety of administrative ministry related tasks
- Provided Bible and doctrine teaching to a group of over 200 middle schoolers + about 40 volunteers
- Coordinated volunteers for events and small group activities
- Organized over 200 students into a variety of different small groups
- Organized and promoted major events throughout the year, including events with 2,000+ students and 300+ volunteers
- Maintained confidentiality among students and volunteers
- Diffused conflict amongst students and among volunteers
- Built relationships with students and volunteers in order to best meet them where they were at and serve them best
Nanny
Beckner Family
09.2016 - 01.2020
- Perform data entry and general word processing of letters, memos and lists in an accurate and timely manner while maintaining strict confidentiality
- Organize a smooth, steady flow of daily responsibilities/activities by planning efficiently
- Demonstrate dependability, flexibility and sound judgment by adhering to schedules
- Accommodate busy schedules and constantly changing priorities with a positive attitude
- Handle multiple priorities with minimal supervision; triaged based on urgency
- Display moral judgment; lived out high standards for children to follow
- Provide energetic outdoor play and creative play for two children
- Run errands to include grocery shopping, dry cleaning and taking cars to be serviced
- Execute meal preparation, transportation to/from school and assisted with homework
- Paraprofessional –
Douglas County School District
08.2015 - 08.2016
- Executed daily office tasks with high attention to detail and superior time management skills:
- Gathered data and performed research to create reports/presentations
- Provided analytical support and queried daily data (charted) to create critical reports
- Composed/edited/distributed correspondence/memos/reports
- Maintained databases of student information
- Answered/screened incoming calls
- Calendared/scheduled appointments and booked travel
- Processed expense reports and payments
- Delivered the “gold standard” of customer service to students, peers and management
- Demonstrated flexibility as timelines changed; able to triage the urgent versus the important
- Upheld strict confidentiality, using discretion, integrity and business ethics with each assignment
- Responded with situational awareness leveraging tacit knowledge to allow for trouble free resolution of challenges
- Challenged assumptions with a positive attitude and strong sense of professionalism, as needed
- Focused on continuous improvement initiatives to aid special education students
- Increased engagement of higher needs special education students in general education courses by championing transparency of development plans
Customer Service Cashier
Freddy’s Frozen Custard & Steakburgers
01.2014 - 08.2015
- Provided support as a member of the Front-End team, assisting customers during the checkout and order process
- Ensured a positive company image by providing courteous, friendly and efficient customer service
- Welcomed guests with enthusiasm and treated them with the highest level of respect
- Answered telephone calls and paged quickly and/or transferred calls with excellent phone etiquette
- Followed established procedures to report errors in retail pricing or signage
- Performed all cash register functions
- Followed proper washing, sanitation and safety procedures
Education
Nursery Supervisor Certification – Early Childhood Education -
Arapahoe Community College
Bachelors - Christian Ministry - Minor in Apologetics
Colorado Christian University
08.2023
Skills
- SYSTEM PROFICIENCIES
- Microsoft Office (Outlook, Word, Excel,
- PowerPoint)
- Documents, spreadsheets, presentations
- Charts
- Infant, Toddler and Preschool Curricula
- Event and Activity Planning
- Educational Support
- Disciplinary Enforcement
- Behavior Management Techniques
- Superior Communication Skills
- Complex Problem-Solving
Timeline
Hills Church, Kids Ministry and Middle School Ministry
01.2020 - Current
Nanny
Beckner Family
09.2016 - 01.2020
Douglas County School District
08.2015 - 08.2016
Customer Service Cashier
Freddy’s Frozen Custard & Steakburgers
01.2014 - 08.2015
Nursery Supervisor Certification – Early Childhood Education -
Arapahoe Community College
Bachelors - Christian Ministry - Minor in Apologetics
Colorado Christian University
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