Summary
Overview
Work History
Education
Accomplishments
Languages
Skills
Timeline
Generic

Lexi Cowgill

Dayton,TN

Summary

Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.

Overview

3
3
years of professional experience

Work History

Receptionist

Pro Air Medical
Sparta, TN
03.2022 - 03.2023
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Maintained an organized filing system of confidential client information in accordance with company policy.

Temporary CNA

NHC Nursing Home
Sparta, TN
02.2020 - 02.2022
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Monitored food intake and output as directed by nursing staff.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

Education

Business

White County High School
Sparta, TN
05-2033

Some College (No Degree) - Cyber Defence

Motlow State Community College
McMinnville, TN

Accomplishments

  • Recognized by Hospice for providing excellent end-of-life care.
  • Recieved an award for being a good team player.
  • Recieved an award for excellent writting skills.

Languages

English
Native/ Bilingual

Skills

  • Data Entry
  • Customer and client relations
  • Calendar Management
  • Information Protection
  • Verbal and written communication
  • Data inputting
  • Organization skills
  • Clerical Support
  • Spreadsheet tracking
  • Tech-Savvy
  • Schedule Management
  • Scheduling appointments
  • Time Management

Timeline

Receptionist

Pro Air Medical
03.2022 - 03.2023

Temporary CNA

NHC Nursing Home
02.2020 - 02.2022

Business

White County High School

Some College (No Degree) - Cyber Defence

Motlow State Community College

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Lexi Cowgill