Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Lexi Dirkes

Circle Pines,United States
Lexi Dirkes

Summary

Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership.

Overview

4
years of professional experience

Work History

Target

Fulfillment Team Lead
01.2023 - Current

Job overview

  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different work areas to provide optimal coverage and meet production goals.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Designed strategic plan for component development practices to support future projects.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Gained extensive knowledge in data entry, analysis and reporting

The Dashery

Administrative Assistant
05.2021 - 12.2022

Job overview

  • Executed record filing system to improve document organization and management.
  • Sorted and distributed office mail and recorded incoming shipments for records.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Evaluated and improved accuracy and completeness of financial records.
  • Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Helped customers complete purchases, locate items and join reward programs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Displayed merchandise by arranging in appealing ways to boost sales.

Hello Beautiful Boutique & Coffee Shop

General Manager, Business Development
02.2019 - 12.2022

Job overview

  • Managed budget implementations, training, and schedules.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Trained and developed new employees for ease of transition into team.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Cultivated customer loyalty to enhance retention by delivering outstanding service.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Created visual store strategy based on market trends.

Education

Biola University
La Mirada, CA

Bachelor of Science from Business Management
08.2022

University Overview

Alexandria Technical College
Alexandria, MN

Associate of Arts from Liberal Arts And Sciences
05.2020

University Overview

Skills

  • Task Monitoring
  • Process Improvement Initiatives
  • Operational Efficiency and Safety
  • Business Drivers
  • Performance Improvement
  • Risk Management
  • Staff Development
  • Verbal and Written Communication
  • Coaching and Mentoring
  • Invoice Processing
  • Active Listening
  • Flexible and Adaptable

Timeline

Fulfillment Team Lead
Target
01.2023 - Current
Administrative Assistant
The Dashery
05.2021 - 12.2022
General Manager, Business Development
Hello Beautiful Boutique & Coffee Shop
02.2019 - 12.2022
Biola University
Bachelor of Science from Business Management
Alexandria Technical College
Associate of Arts from Liberal Arts And Sciences

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Lexi Dirkes