Lexi Dutra
Olney,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced health care professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination.
Overview
6
6
years of professional experience
Work History
Health Navigator
Main Street Rural Health
06.2023 - Current
- Improved patient outcomes by providing comprehensive health education and resources.
- Enhanced patient engagement through personalized care plans and follow-up appointments.
- Assisted patients in navigating healthcare systems, resulting in timely access to appropriate services.
- Collaborated with interdisciplinary teams to develop coordinated care plans, improving overall patient satisfaction.
- Increased patient compliance with treatment plans through motivational interviewing techniques and tailored interventions.
- Served as a liaison between healthcare providers and community-based organizations, creating a seamless continuum of care for patients.
- Collaborated closely with medical professionals allowing better understanding of each individual situation that ultimately improved the overall quality of life.
Assistant Sales Manager
Ashley Homestore
03.2022 - 12.2022
- Completed store opening and closing procedures by counting drawers and managing security.
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Developed monthly team action plans and monitored progress.
- Coached sales team both collectively and individually to help each employee achieve monthly goals.
- Conducted weekly sales meetings to discuss business opportunities and strategies and alleviate issues.
Store Operation Manager
Ashley Homestore
04.2021 - 03.2022
- Managing employees time, opening and closing the store, managing orders for accuracy and auditing for any issues within books
- Refinancing customers, taking payments and managing deposits, Upselling and saving sales
- Solving problems with delivery and delay issues
- Offering compensation to save sales, helping manage other locations and training new managers and other employees.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
Assistant Manager
Dollar General
11.2017 - 06.2018
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Education
Associate of Applied Science - Medical Assisting
The College of Health Care Professions
Dallas, TX09.2024
Bachelor of Science - Sales And Marketing Education
DeVry University
Villa Park, IL11.2023
Online — Medical Billing Certificate -
The College of Health Care Professions
Austin, TX01.2020
Skills
- Patient Confidentiality
- Empathy and Compassion
- Team Collaboration
- Health Education
- Healthcare Systems Knowledge
- Project Management
- Organizational Skills
- Critical Thinking
Timeline
Health Navigator
Main Street Rural Health
06.2023 - Current
Assistant Sales Manager
Ashley Homestore
03.2022 - 12.2022
Store Operation Manager
Ashley Homestore
04.2021 - 03.2022
Assistant Manager
Dollar General
11.2017 - 06.2018
Associate of Applied Science - Medical Assisting
The College of Health Care Professions
Bachelor of Science - Sales And Marketing Education
DeVry University
Online — Medical Billing Certificate -
The College of Health Care Professions
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