Lexi Ferrari
Los Angeles,CA
Summary
Goal-oriented funeral professional dedicated to continuous improvement and driving positive business impact. Talented problem-solver and leader with high-level business and financial acumen.
Motivates teams to reach performance goals and business objectives. Willing to take on any task to support the team and help the business succeed.
Stays on top of demands in fast-paced environments. Maintains organized, clean, and safe work areas with diligent attention to important details. Considered hardworking, ethical and detail-oriented.
Overview
8
8
years of professional experience
Work History
Funeral Director & Embalmer
Risher Mortuary
09.2021 - 07.2024
- Answering phones, taking first calls, dispatching a team, quoting services over the phone, in person & via email
- Meeting with families, planning arrangements & directing services
- Setting up & scheduling funeral services, memorial services, Mass, visitations, witness cremations, burials, and everything in between
- Promptly & consistently contacting Doctors to obtain causes of death & signing the death certificate
- Creating & filing death certificates & permits
- Pickups & transfers of loved ones
- Embalming, dressing & casketing loved ones for services
- Monitoring & ordering prep room inventory.
Funeral Services Director
JJ Dignity Removal
01.2019 - 01.2021
- Directing Funeral Services
- Driving the coach
- Transporting flowers
- Airport and healthcare center pickups
- Dressing and casketing decedents
- Clean and disinfect prep
- Room & instruments after each use.
Work Study
Armstrong Family Funerals
01.2019
- Answering phones
- Assisting in funeral rites and services
- Working with client families
- Setting up for viewings
- Financial responsibilities
- Maintaining documentation
- Keeping track of inventory.
Work Study
Shannon Mortuary
01.2019
- Answering phones
- Assisting in funeral rites and services
- Working with client families
- Dressing and casketing decedents
- Clean and disinfect prep
- Room & instruments after each use
- Maintaining documentation
- Keeping track of inventory.
Manager
Ferrari Reality
01.2017 - 01.2018
- Furnishing vacation rentals
- Creating an irresistible listing by staging
- Meeting with customers
- Showing properties
- Customer relations
- Managing cleaning staff and handymen
- Monitoring the cost of restocking inventory
- Responding and resolving complaints and problems.
Education
Associate of Science - Funeral Services
American River College
Sacramento, CA12.2021
Skills
- Positive Attitude
- Multitasking, Efficiency, & Attention to Detail
- Time Management, Organizational Skills & Strategic Planning
- Decision Making, Problem Solving & Conflict Resolution
- Effective Communication & Team Leadership
- Sales Techniques, Policy Implementation & Budget Control
- Managing Operations & Customer Service
- Professional & Courteous
- Analytical Thinking, Good Judgment & Emotional Intelligence
- Teamwork & Collaboration
- Scheduling & Coordinating
Abilities & Qualifications
- AS Degree in Mortuary Science
- Licensed Funeral Director 4808
- Licensed Embalmer 9827
- EDRS trained and certified
- Computer Skills in Google, Apple, Microsoft Office Products- word, excel, POS, etc.
- Strong conflict resolution skills: strength in anticipating problems and needs before they arise
- Strong communication skills: verbal and written
- Able to deal with diversity on all levels: age, race, religion, or sexual orientation
- Enthusiastic, committed to excellence, resourceful, and especially creative
- Confident and decisive under stressful conditions: ability to prioritize, delegate, and motivate
Timeline
Funeral Director & Embalmer
Risher Mortuary
09.2021 - 07.2024
Funeral Services Director
JJ Dignity Removal
01.2019 - 01.2021
Work Study
Armstrong Family Funerals
01.2019
Work Study
Shannon Mortuary
01.2019
Manager
Ferrari Reality
01.2017 - 01.2018
Associate of Science - Funeral Services
American River College