Lexi George
Warrenville,IL
Summary
Hardworking Licensed Esthetician with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Licensed Esthetician
Zazu Salon & Day Spa
Naperville, IL
06.2023 - Current
- Perform Hydrafacials, basic facials, lash perms, lash tints, brow tints, and waxing
- Utilize Zenoti to schedule clients as well as keep detailed records of all treatment sessions
- Educate clients on proper homecare procedures and products
- Build positive client relationships and guide clients through treatments
- Maintain spa appearance and cleanliness
- Sell skincare products and encourage service upgrades
- Walk the salon floor to introduce myself to clients and promote spa specials
- Enhance client experience by offering beverages and select complimentary services
- Utilize Zenoti to schedule clients as well as keep detailed records of all treatment sessions
Front Desk Coordinator
Zazu Salon & Day Spa
Naperville, IL
08.2022 - 06.2023
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments utilizing Zenoti
- Greeted customers, answered general questions and directed to appropriate locations
- Managed the front desk area by ensuring that it was always neat and presentable
- Provided information about services, products and prices to customers
- Resolved customer complaints in a professional manner
Human Resources Generalist
By Your Side - Autism Therapy Services
Remote
03.2022 - 06.2022
- Managed onboarding process for new hires, ensuring all documentation was completed accurately and in a timely manner.
- Scheduled and conducted new employee orientations.
- Conducted exit interviews and completed employment termination paperwork.
Recruiting Coordinator
Accenture
Remote
05.2021 - 03.2022
- Maintained accurate records of all recruitment activities in Applicant Tracking System
- Conducted initial phone screens with prospective employees to assess their skills and experience
- Ensured that all pre-employment requirements were met prior to extending offers of employment
Human Resources Assistant
Trinity Services
New Lenox , IL
05.2020 - 04.2021
- Submitted employee data reports by developing and analyzing data
- Managed pre-employment physicals, drug screens, driving eligibility and background checks
- Coordinated unemployment claims and write and submit appeals
Education
Esthetics
Universal Spa Training Academy, Inc.
Downers Grove, IL05-2023
Bachelor of Arts - Human Resource Management & Psychology
Lewis University
Romeoville, IL05-2020
Skills
- HydraFacials
- Eyebrow and Lash Tinting
- Waxing
- Infection Control
- Scheduling
- Retail Sales
Timeline
Licensed Esthetician
Zazu Salon & Day Spa
06.2023 - Current
Front Desk Coordinator
Zazu Salon & Day Spa
08.2022 - 06.2023
Human Resources Generalist
By Your Side - Autism Therapy Services
03.2022 - 06.2022
Recruiting Coordinator
Accenture
05.2021 - 03.2022
Human Resources Assistant
Trinity Services
05.2020 - 04.2021
Esthetics
Universal Spa Training Academy, Inc.
Bachelor of Arts - Human Resource Management & Psychology
Lewis University
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