LEXI JANSSEN
Leander
Summary
Customer service and sales professional with over 3 years of diverse experience in hospitality and retail environments, excelling in team collaboration and customer engagement. Demonstrates strong skills in upselling, problem-solving, and team leadership, consistently enhancing customer satisfaction and driving sales growth. Passionate about leveraging networking abilities to foster meaningful connections and empower others to achieve their goals.
Experienced with engaging diverse audiences to create meaningful brand connections. Utilizes strategic marketing techniques to enhance brand presence and consumer loyalty. Knowledge of leveraging communication and promotional skills to support successful brand campaigns.
Overview
4
4
years of professional experience
Work History
BRAND AMBASSADOR
Harley Davidson
03.2024 - Current
- Showcase outstanding customer service skills while showcasing what products we offer on and off the floor
- Connect with and talk to 15-40 customers and people who are interested at each event
- Use B2C sales tactics to sell merchandise and streamline vehicle sales to salesman
- Collaborated with sales staff to identify target customers, promote products and increase sales.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
BAR ASSOCIATE/FRONT DESK SALES ASSOCIATE
Golfinity
04.2024 - 02.2025
- Developed strong rapport with regular patrons, building loyalty and repeat business.
- Trained new team members on proper bartending techniques, menu offerings, and customer service expectations.
- Provide excellent customer service to 10-100 guests each shift
- Upsale beverages and memberships to customers who visit the business
- Overlook events of 20-100 people and make sure that the events are running smoothly
WAITRESS/HOSTESS/BARTENDER
FB Society
01.2021 - 04.2022
- Collaborated with a 15-person team, ensuring aligned responsibilities
- Organized all aspects of restaurant operations, ensuring seamless teamwork
- Upsold food and drink items and increased daily sales
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Bachelor of Arts - BEHAVIORAL SCIENCES
Concordia University Texas
Austin, TX04-2025
DIPLOMA -
Liberty Hill High School
Liberty Hill, TX05.2019
Skills
- Customer Service
- Sales
- Team Leadership
- Upselling
- B2C Sales
- Time Management
- Networking
- Problem Solving
- Competitive
- Lifelong Learner
- Effective communicator
- Goal-oriented mindset
Timeline
BAR ASSOCIATE/FRONT DESK SALES ASSOCIATE
Golfinity
04.2024 - 02.2025
BRAND AMBASSADOR
Harley Davidson
03.2024 - Current
WAITRESS/HOSTESS/BARTENDER
FB Society
01.2021 - 04.2022
Bachelor of Arts - BEHAVIORAL SCIENCES
Concordia University Texas
DIPLOMA -
Liberty Hill High School
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