LEXI JENSEN
Las Vegas,Nevada
Summary
Expert in enhancing customer satisfaction through exceptional service and advanced laser technology. Demonstrates unparalleled attention to detail and time management abilities, fostering significant client loyalty and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Esthetician
Benefit Aesthetics
Las Vegas, NV
08.2024 - Current
- Achieved high levels of client retention by focusing on building rapport with each individual during appointments.
- Developed treatment plans, addressing clients'' specific concerns and skin conditions.
- Trained on HIFU / ULTHERAPY
- Trained in full body laser hair removal
- Trained in full body waxing
- Trained in advanced facials
- Trained in tattoo removal
Lash Technician
Lash Plug LV
Las Vegas, Nevada, USA
06.2023 - 05.2024
- Removed old sets of eyelash extensions by gently ungluing from natural lashes without causing harm
- Followed safety protocols while handling chemicals used during lashing procedures
- Maintained clean and sanitary work area in accordance with health regulations
- Greeted visitors warmly and ensured they had a positive experience
- Handled cash and credit card payments with accuracy
- Answered phones professionally in accordance with organizational protocols
Salon Manager/ Lash Tech / PMU
Joannas Hair and Lash Extensions
Dundee, Illinois, USA
08.2020 - 05.2023
- Conducted regular meetings with staff members to address any issues or concerns related to job duties or workplace dynamics
- Managed daily operations including scheduling, payroll processing, bookkeeping, inventory management and customer service
- Utilized social media platforms such as Facebook and Instagram to promote the salon's services and specials
- Exhibited superior customer service skills when interacting with clients throughout the appointment process
- Ability to manage multiple tasks simultaneously while keeping accurate records of services rendered and payments received
Bartender / Server
Rookies Sports Bar
Huntley, IL
08.2016 - 12.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Hooters
Schaumburg, Illinois, USA
03.2017 - 08.2020
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
Education
Certification in Laser Hair/ Tattoo removal -
A.W. Brow and Lashes
Las Vegas06.2023
Certification in Esthetics -
Tricocci University
Elgin, Illinois06.2019
High School Diploma -
Crystal Lake South
Crystal Lake, Illinois05.2015
Skills
- Hygiene and Sanitation
- Inventory Management
- Appointment Scheduling
- Customer Service Excellence
- Time Management Abilities
- Attention to Detail
- Pain Management Strategies
- Advanced Laser Technology
Certification
Ombre Powder Brows
References
- Madison Watkins, Manager, (702) 501-6144, watkins.madison25@gmail.com
- Joanna Colon, Boss, (312) 446-0936, proextensionist@gmail.com
Timeline
Lead Esthetician
Benefit Aesthetics
08.2024 - Current
Lash Technician
Lash Plug LV
06.2023 - 05.2024
Salon Manager/ Lash Tech / PMU
Joannas Hair and Lash Extensions
08.2020 - 05.2023
Server
Hooters
03.2017 - 08.2020
Bartender / Server
Rookies Sports Bar
08.2016 - 12.2020
Certification in Laser Hair/ Tattoo removal -
A.W. Brow and Lashes
Certification in Esthetics -
Tricocci University
High School Diploma -
Crystal Lake South