Lexi Landess
Land O' Lakes,FL
Summary
Proven leader in customer-focused environments, adept at team leadership and cash handling, with a track record of enhancing customer satisfaction at Salty's Island Bar & Grille. Skilled in multitasking and maintaining a positive attitude under pressure, consistently delivering results by prioritizing customer service and team collaboration.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Pier 60
Clearwater Beach, FL
03.2022 - 02.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Restaurant Hostess
Salty's Island Bar & Grille
Clearwater Beach, FL
05.2021 - 02.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
High School Diploma -
Clearwater High School
Clearwater, FL04.2022
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Positive Attitude
Timeline
Cashier Team Lead
Pier 60
03.2022 - 02.2023
Restaurant Hostess
Salty's Island Bar & Grille
05.2021 - 02.2023
High School Diploma -
Clearwater High School