Lexi Lombardi
ARLINGTON
Summary
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Overview
3
3
years of professional experience
Work History
Construction Intern
Cady Construction RE/MAX Triumph Realty
06.2023 - Current
- Aided in timely project delivery by effectively collaborating with various trades and subcontractors during construction processes.
- Contributed to improved client satisfaction levels through regular participation in progress meetings, providing clear updates on ongoing work.
- Played a role in facilitating smooth day-to-day operations at the job site by addressing logistical challenges promptly.
- Enhanced project efficiency by assisting with the preparation and review of construction documents.
Head Hostess
Menotomy Grill & Tavern
11.2023 - 02.2025
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Experience with bussing tables and food running as well.
Barista
Dunkin' Donuts
06.2022 - 09.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Education
Bachelor of Science - Construction Management
Wentworth Institute of Technology
Boston, MA08-2028
High School Diploma -
Arlington High School
Arlington, MA06-2024
Skills
- Customer service
- Strong multitasking
- Hospitality service expertise
- Greeting guests
- Handling complaints
- Team collaboration
- Cleanliness
- Order taking
- Attention to detail
- Cash handling
- Decision-making
Languages
English
Full Professional
Timeline
Head Hostess
Menotomy Grill & Tavern
11.2023 - 02.2025
Construction Intern
Cady Construction RE/MAX Triumph Realty
06.2023 - Current
Barista
Dunkin' Donuts
06.2022 - 09.2022
Bachelor of Science - Construction Management
Wentworth Institute of Technology
High School Diploma -
Arlington High School
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