Lexi McKinney
Paradise Valley,AZ
Summary
Dynamic business professional with a proven track record of delivering high-quality administrative support and enhancing operational efficiency. Recognized for driving workflow improvements that contribute to team success while excelling in collaborative environments focused on achieving results. Expertise in optimizing office processes and managing schedules ensures effective task prioritization. Committed to reliability and adaptability, consistently fostering a productive workplace atmosphere.
Overview
5
5
years of professional experience
Work History
Office Manager
The Scottsdale Injector
07.2025 - 10.2025
- Fostered a service-oriented environment by responding promptly to inquiries and resolving scheduling or billing concerns with empathy and professionalism.
- Managed daily office operations, streamlining communication across clinical and administrative teams.
- Maintained medical supply inventory, anticipating needs to prevent service interruptions.
- Reconciled bank statements and processed invoices, ensuring accurate financial records.
- Handled digital charting and billing while maintaining HIPAA compliance.
- Organized patient records and office documents through efficient filing systems.
- Ordered office supplies cost-effectively by evaluating vendor options.
- Acted as the primary contact for patients and vendors, providing timely, professional support.
Patient Coordinator
Arizona Breathe Free
01.2025 - 07.2025
- Coordinated office operations and ensured efficient communication among departments.
- Scheduled patient appointments and optimized provider calendars for efficient clinic flow.
- Developed and maintained filing systems to improve document retrieval efficiency.
- Communicated treatment plans and follow-up instructions with clarity and empathy.
- Maintained electronic health records (EHR), ensuring accuracy and compliance with healthcare regulations.
- Assisted healthcare providers with patient intake and documentation, improving care coordination and patient satisfaction.
- Addressed patient inquiries and resolved issues with empathy and professionalism.
Operations & Merchandising Coordinator
Why Hello Modern Home
01.2022 - 10.2024
- Delivered high-level administrative support by managing phone and email communication, preparing client-facing quotes, and ensuring timely, accurate data entry.
- Supported client engagement by compiling detailed design plans and materials to align with individual needs and project goals.
- Reviewed contracts, purchase orders, and invoices for accuracy, ensuring seamless coordination across internal teams and external vendors.
- Monitored order fulfillment and resolved discrepancies between vendor deliveries and invoice records.
- Conducted regular audits to maintain the accuracy of inventory systems, applying strong attention to detail and problem-solving skills.
Commercial Property Manager
WHAMCO Investments LLC
04.2021 - 09.2023
- Established and enforced community policies to foster positive tenant relationships, and ensure compliance with property regulations.
- Conducted regular inspections to uphold safety standards, and proactively address resident concerns.
- Managed financial records, ensuring accurate rent collection, deposits, and income reporting.
- Responded promptly to maintenance requests and tenant issues, achieving high levels of customer satisfaction.
- Applied conflict resolution skills to handle tenant escalations while maintaining resident retention.
- Implemented communication protocols for timely follow-up on late payments to enhance rent collection efficiency.
- Processed lease applications and verifications while clearly communicating the next steps to prospective tenants.
Education
Bachelor of Arts - Business Communication
Arizona State University
Tempe, AZ05-2021
Skills
- Strong organizational abilities
- Time management coordination
- Flexible problem-solving
- Customer relationship development
- Effective team engagement
- Administrative operations
- Professional networking
- Customer service
Timeline
Office Manager
The Scottsdale Injector
07.2025 - 10.2025
Patient Coordinator
Arizona Breathe Free
01.2025 - 07.2025
Operations & Merchandising Coordinator
Why Hello Modern Home
01.2022 - 10.2024
Commercial Property Manager
WHAMCO Investments LLC
04.2021 - 09.2023
Bachelor of Arts - Business Communication
Arizona State University
WEBSITE, PORTFOLIO AND PROFILES
www.linkedin.com/in/lexi-mckinney-4b7163338