Lexi Moe
Saint Clairsville,OH
Summary
-Job duties include: cashier, greeter, works drive up window, takes customers orders, responsible for all orders with that deal with cash & credit card sales each shift, stock all front of the house inventory, clean indoor play area, mop front of the house floors, cleans the dining room.
-I have never missed a shift or called into work sick. I am a very dependable young lady.
-I am an outgoing young lady that volunteers 60 plus hours of her time.
-In my spare time. I devote my time doing community service for my high school at East Richland Christian High School dedicating my time helping non-profit organizations with daily tasks and needs.
-Friendly and helpful when assisting employees and visitors requesting services. I am a very dedicated, driven, and hardworking. I am well-trained individual, with past experience working with children and elderly people. I am always punctual and dedicated to my job.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Chic-Fil-A
06.2023 - Current
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Assisted with menu development and updates, ensuring accurate descriptions and highlighting specials.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Participated in staff training sessions to stay updated on industry trends and improve overall service quality.
- Increased guest return rate through personable interactions and genuine interest in their dining preferences.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
- Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
- Supported the marketing team by providing feedback on promotional materials and suggesting ideas for special events or holiday menus.
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Helped guests at tables when in need of assistance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished serving stations with fresh food and cleaned up spills.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Backed up servers by setting up trays and completing some food deliveries.
Volunteer
Friends Church Vacation Bible School
06.2023 - 06.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Volunteer
Thoburn United Metodist Church Kingdom Sports Camp
07.2023 - 08.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Coordinated and managed volunteer activities for community service projects.
- Led group discussions and activities to meet different community needs.
Education
No Degree - All Required Classes Necessary To Graduate
East Richland Christian School
St. Clairsville, OH. 05.2026
Skills
- Personable
- Trustworthy
- Likable
- Great smile
- Attention to Detail
- Community Service
- Spreading awareness of Autism
- Event Planning
- Educational outreach for children with special needs
- Youth volunteer for Vacation Bible School each year at Friends Church
- Community Outreach
- Acquired a lot of knowledge & skills in the restaurant business
Timeline
Volunteer
Thoburn United Metodist Church Kingdom Sports Camp
07.2023 - 08.2023
Front of House Employee
Chic-Fil-A
06.2023 - Current
Volunteer
Friends Church Vacation Bible School
06.2023 - 06.2023
No Degree - All Required Classes Necessary To Graduate
East Richland Christian School