Lexi Chouvalis
Tampa,FL
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Proven to excel in high-energy dining environments, I leveraged guest engagement and suggestive selling at American Social to enhance dining experiences and drive sales. I take pride in my strong work ethic and meticulous attention to detail, which ensures consistent service quality. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
American Social
08.2024 - Current
- Successfully transitioned from a previous location to American Social in Tampa, quickly adapting to new rules, procedures, and operational standards.
- Applied previous experience to swiftly understand and execute American Social’s unique service style and customer engagement strategies.
Server
American Social
02.2024 - 08.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Efficiently bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties.
Assistant Manager
Three Natives
04.2021 - 02.2024
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assumed responsibility for recruiting and training new hires.
Server
Hooters
01.2023 - 05.2023
- Provided exceptional customer service in a high-energy, sports-focused environment, ensuring a memorable dining experience for guests.
- Promoted and up-sold Hooters’ signature dishes and drinks, contributing to increased sales and meeting daily revenue goals.
- Managed multiple tables simultaneously during peak hours, demonstrating the ability to thrive in a fast-paced setting.
Education
Bachelor of Science - Business Management
University of Florida
Gainesville, FL05.2023
Boca Raton Community High School
Boca Raton, FL05.2019
Skills
- Guest Engagement
- Exceptional customer service
- Attention to detail
- Adaptability
- Team Collaboration
- Suggestive Selling
- Strong Work Ethic
- Food sales and promotion
- Time Management
- Allergy awareness
Certification
- ANSI Nationally Accredited Food Safety Certification - May 2024
- Nationwide Alcohol Compliance Certification - May 2024
- Sexual Harassment Prevention Certification - May 2024
- ServSafe Food Handler Certification - September 2023
Timeline
Server
American Social
08.2024 - Current
Server
American Social
02.2024 - 08.2024
Server
Hooters
01.2023 - 05.2023
Assistant Manager
Three Natives
04.2021 - 02.2024
Bachelor of Science - Business Management
University of Florida
Boca Raton Community High School
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