Lexi Riedel
Newfane,NY
Summary
Dynamic professional with a proven track record at Dandy Dog Daycare, enhancing animal socialization and maintaining high sanitation standards. Skilled in behavior observation and customer service, I excel in fast-paced environments, demonstrating adaptability and a keen attention to detail. Achieved significant improvements in client satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Kennel Technician/Dog Daycare Attendant
Dandy Dog Daycare
06.2022 - 06.2024
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Enhanced animal socialization skills through daily interaction and supervised playtime.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Provided customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Administered medications needed to maintain overall health
- Confirmed appointments, communicated with clients, and updated client records.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
Receptionist/Housekeeper
MapleShade Meadows
04.2021 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
Supervisor
Sheetz
12.2019 - 04.2021
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.
Education
High School Diploma -
North Schuylkill High School
Ashland, PA06.2016
Skills
- Sanitation protocols
- Patience and resilience
- Animal handling expertise
- Behavior Observation
- Attention to Detail
- Multitasking Abilities
- Customer Service
- Dependable and Responsible
- Appointment Scheduling
- Adaptability and Flexibility
Timeline
Kennel Technician/Dog Daycare Attendant
Dandy Dog Daycare
06.2022 - 06.2024
Receptionist/Housekeeper
MapleShade Meadows
04.2021 - 12.2021
Supervisor
Sheetz
12.2019 - 04.2021
High School Diploma -
North Schuylkill High School
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