Lexi Steigerwald

· Optimized guest flow by streamlining reservation and seating procedures, enhancing overall dining experience.

· Promptly addressed and resolved guest concerns related to seating and wait times to ensure satisfaction.

· Delivered clear training and onboarding for new hosts, reinforcing service standards and protocols.

· Managed high-volume phone lines for reservations, confirmations, and takeout orders with accuracy.

· Supported front-of-house and kitchen staff by assisting with bussing, food running, and team coordination.

· Maintained a professional demeanor while responding to customer inquiries and resolving service-related issues.

· Contributed to team efficiency during peak hours by anticipating needs and adapting to workflow demands.

· Delivered food orders accurately and efficiently in a fast-paced, high-volume restaurant environment.

· Maintained constant communication with kitchen staff to ensure timely order fulfillment and guest satisfaction.

· Demonstrated calm and professionalism during high-pressure rushes and unexpected challenges.

· Encouraged a collaborative environment between front-of-house and kitchen teams to improve service delivery.

· Balanced multiple priorities by efficiently managing tasks under tight deadlines and shifting demands.

· Assisted in the construction and design of theatrical sets, ensuring visual alignment with production themes.

· Collaborated with designers and technicians on set painting, assembly, and structural detailing.

· Developed 3D models and detailed technical drawings to communicate design concepts effectively.

· Conducted in-depth research on historical periods and materials to support accurate and immersive stage design.

· Set up and dismantled lighting, rigging, and scenery for multiple productions, adhering to safety protocols.

· Provided video production support for performances, including filming, editing, and equipment setup.

· Delivered attentive and efficient table service while managing multiple guests and orders simultaneously.

· Collaborated with fellow servers and kitchen staff to streamline operations and reduce wait times.

· Built lasting rapport with regular guests, contributing to customer loyalty and return visits.

· Responded to guest concerns with professionalism and ensured quick and effective resolutions.

· Provided training and mentorship to new team members on service standards and operational procedures.

· Delivered excellent customer service while promoting featured merchandise and assisting with purchasing decisions.

· Maintained visually appealing displays through restocking, folding, and rotating merchandise.

· Processed sales, returns, and exchanges in alignment with company policy, ensuring smooth customer transactions.

· Demonstrated professionalism and calm problem-solving during high-traffic, high-pressure periods.

· Provided a welcoming and engaging atmosphere for all visitors, contributing to a positive retail environment.