Lexi Swaim
Falcon,MO
Summary
Proven to enhance customer satisfaction at Domino's through exceptional service and meticulous attention to dough preparation, showcasing a strong work ethic and multitasking abilities. Skilled in cash handling and team collaboration, consistently contributing to a positive and efficient work environment. Demonstrated reliability in managing tasks and improving operational flow.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Cedarhurst Assisted Living And Memory Care
02.2024 - Current
- Enhanced resident satisfaction by promptly attending to their needs and providing personalized care.
- Followed health and safety protocols crucial for maintaining safe and sanitary environment for residents.
- Processed resident food orders and sent to kitchen employees for preparation.
- Maintained a clean and orderly dining area for an enjoyable experience.
- Served food and beverages promptly with focused attention to the resident needs.
- Assist in taking residents back to their room or activity room.
Customer Service Representative
Domino's
03.2023 - 02.2024
- Contributed to increased customer satisfaction by preparing dough with attention to consistency, taste, and texture.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Optimized inventory management by regularly monitoring ingredient levels and communicating needs to supervisors for timely replenishment.
- Supported overall kitchen operations by pitching in with other tasks as needed, showcasing versatility and commitment to team success.
- Ensured timely preparation of pizza dough by adhering to strict schedules and coordinating with other staff members.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Greeted customers entering store and responded promptly to customer needs.
- Answered phone calls from customers placing orders.
Cashier/Stocker
CHC Home Center
05.2022 - 12.2022
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Assisted customers with returns, refunds and resolving transaction issues.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Stocked, tagged and displayed merchandise as required.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
High School Diploma -
Conway High School
Conway05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Menu memorization
- Team collaboration
- Multitasking
- Warm and friendly
- Reliable and responsible
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
Timeline
Server
Cedarhurst Assisted Living And Memory Care
02.2024 - Current
Customer Service Representative
Domino's
03.2023 - 02.2024
Cashier/Stocker
CHC Home Center
05.2022 - 12.2022
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
High School Diploma -
Conway High School
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