Hi, I’m
Lexi Swisher
West Chester,PA
Summary
Enthusiastic and creative individual with solid understanding of development and learning styles. Possesses excellent communication and interpersonal skills and connects with people from diverse backgrounds. Experienced in creating and fostering positive and friendly environments which encourage participation, confidence and an eagerness to learn. Ensuring each goal is met within a pre-determined timespan. My adeptness in customer service, retail operations, and business efficiency, positions me as a dedicated contributor to any team.
Overview
5
years of professional experience
Work History
Lululemon Athletica
Educator
04.2022 - Current
Job overview
- Collaborating with a team to ensure smooth daily store operations and meet business needs.
- Providing great customer service and maintaining high business standards.
- Established strong relationships and trust with coworkers and higher ups by always bringing a positive attitude and partaking in clear communication which has resulted in internal and external success of the team.
- Implemented business and sales techniques that maintained an environment which encouraged business success.
Exton Place
Key Holder
06.2019 - 04.2023
Job overview
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Handled cash transactions accurately, maintaining a balanced register at the end of each shift.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Maintained a clean working environment which led to improved health and safety standards for both staff members and customers.
- Improved overall store organization by consistently implementing proper merchandise stocking techniques.
- Demonstrated exceptional product knowledge, keeping up-to-date with industry trends and new releases.
- Trained new team members on store procedures, policies, and sales techniques for consistent performance.
Starbucks
Barista
11.2020 - 05.2021
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with guests during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
West Chester University of PennsylvaniaWest Chester, PA
Bachelor of Arts from Communication Studies
05.2025
Skills
- Diversity and Inclusion
- Organizational Skills
- Interpersonal and Social Skills
- Time Management
- Positive Learning Environment
- Customer Service
- Teamwork and Collaboration
- Reliable and punctual
- Goal-Oriented
- Cash Handling
- Stocking and Receiving
- Store Opening and Closing
- Merchandising knowledge
- Retail Store Operations
- Business Development
- Friendly and outgoing
- Safe Food Handling
- Menu Memorization
- New Hire Training
- Up-selling
Accomplishments
- I am on the West Chester University cheerleading team and contributed to winning a national championship title at college nationals in 2024!
Languages
american sign language
Limited Working
Timeline
Educator
Lululemon Athletica
04.2022 - Current
Barista
Starbucks
11.2020 - 05.2021
Key Holder
Exton Place
06.2019 - 04.2023
West Chester University of Pennsylvania
Bachelor of Arts from Communication Studies