Creative Social Media Coordinator with 3 years of expertise in curating relevant content to drive brand awareness and align audience with company brand image. Excellent command of all platforms with strong record of exponentially increasing online presence and following. Currently pursuing a master’s in digital marketing while being able to build and develop messaging content around clinical segment solutions.
· Building advertising campaigns on a specialty health information resource site, Healio.com.
· Work directly with pharmaceutical clients (Abbvie, Eli Lilly, Genentech) to execute launch of Oncology/Hematology campaigns, reporting various follower and audience metrics pertaining to site and/or campaign traffic and billing of services.
· Architect and make quality assurance checks to ensure sure monthly readiness of ad campaigns according to client contracts and individual target marketing.
· Conceive, write, and coordinate all campaign details and materials into ad server for initial delivery and make necessary adjustments throughout campaign.
· Maintain monthly reports of site traffic and utilization as well as metrics for purchased client campaign
· Maintained customer satisfaction with forward-thinking strategies resolving concerns with nationwide optometrists on diameter specifications and radius needs for contact lens customers.
· Developed community reputation through exceeding ratings in customer satisfaction surveys and strong client relationships. Maintained knowledge of all products, prices, shipment, policies, and availability of products to effectively service the customer.
· Worked with multiple computer programs each day to retrieve accurate information, Salesforce and Baan were regular tools used to administer solutions.
· Learned how to use tools: Twitter Analytics, Facebook Ads, Google AdWords, and Sprout Social. Utilized best practices for SEO. Researched digital trends to help keep strategies relevant to current consumer interests. Executed pre-planned strategic content schedules across different platforms.
· Evaluated search engine patterns and directed online keyword and content placement to optimize site exposure in search engines. Compiled web analytics like transaction volume and revenue, traffic mix, and click-through rates to understand current strategies and optimize search marketing approaches for IPTV.