Alexa Walbert
Hammond,LA
Summary
Highly organized and personable manager. Dedicated and hard-working individual who wants to grow and flourish within a customer eccentric company. Skilled in elevating new training programs and onboarding. Creating an inclusive experience for all stakeholders and doing so with frugality in mind.
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Overview
6
6
years of professional experience
Work History
Area manager II
DLB2 aMAZON
11.2018 - Current
- Review work forecasts and determine productivity requirements to meet overall business objectives
- Partner with other area managers to assure labor allocation for a balanced and efficient shift support safety and compliance programs
- Continually identify process improvement initiatives
- Supervise and train between 50-100 associates per shift
- Filling out safety incident reports, maintaining a safe work environment
- Assisting with training to ensure rates and standards are being met
- Making labor adjustments and plans of upwards of 100+ people
- Managing and developing supervisors (two-four per shift)
- Ensuring packages are processed and dispatched in a timely manner
- Managing Associate expectations, engagement, accurate time keeping and assisting with basic policy questions
- Championing DEI for building and encouraging associate engagement with DEI to create an immersive culture
- Owning site’s procurement and ensuring site’s budget is within correct range for the month and quarter
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Transformed underperforming teams into productive, profitable teams.
Education
High School Diploma -
Boone High School
Orlando, FL05.2007
Skills
- Staff management
- Operations management
- Relationship building and management
- Team development
- Goals and performance
- Operations
- Staff training and development
- Cross-functional collaboration
- Customer relationship management
- Customer service
- Conflict management
- Team leadership
Timeline
Area manager II
DLB2 aMAZON
11.2018 - Current
High School Diploma -
Boone High School