Lexia Berry
Middleburg,FL
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful Emergency Room setting.
Overview
4
4
years of professional experience
Work History
R1 ER ST. VINCENTS
ST. Vincents ER
01.2023 - Current
- Streamlined check-in procedures for improved accuracy and reduced wait times.
- Enhanced customer satisfaction by efficiently handling check-in processes and addressing concerns.
- Managed high-volume transaction processing, ensuring accurate and timely completion of daily tasks.
- Assisted in training new staff on proper check-in procedures, resulting in consistent high-quality service.
- Reduced errors in data entry by attentively inputting guest information into the system accurately and efficiently.
- Handled confidential guest information with discretion, maintaining privacy standards as per company guidelines.
Chick Fil A Team Member
Chick Fil A
10.2021 - 12.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Streamlined order-taking processes to improve overall speed of service for customers.
- Developed strong communication skills while interacting with diverse clientele daily.
Sales Associate
Papayaclothing
02.2021 - 10.2021
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Food Prep, Cashier
Larrys Giant Subs
06.2020 - 02.2021
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Oakleaf High School
Orange Park, FL05.2019
Skills
- Payment Handling
- Supply Restocking
- Strong Organization
- Excellent communication
- Empathy and patience
- Front Desk Management
- Customer Service
- Transaction Processing
- Information Protection
- Front Office Support
- Cash Handling
- Registration
References
References available upon request.
Timeline
R1 ER ST. VINCENTS
ST. Vincents ER
01.2023 - Current
Chick Fil A Team Member
Chick Fil A
10.2021 - 12.2022
Sales Associate
Papayaclothing
02.2021 - 10.2021
Food Prep, Cashier
Larrys Giant Subs
06.2020 - 02.2021
High School Diploma -
Oakleaf High School