Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lexiah Garcia

Santa Barbara,CA

Summary

I am a retail stock lead and my responsibilities are to keep my locations stocked and presentable with my team. I have a total of five locations I am in charge of, two stores and three photo locations am also in charge of my team of three to four in giving them tasks and answering questions. I primarily work with bringing out clothes like t-shirts and hoodies and goodies like toys and plushies, bracelets, keychains, etc. I also walk around the park and will jump into the role of cashier when it is busy, for breaks, or if someone calls off. I am very comfortable with teamwork, customer service, and instruction. I am dependable. Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance through proactive initiatives. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Seaside
Santa Cruz, California
08.2022 - Current
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Updated and maintained databases with current information.
  • Identified needs of customers promptly and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked effectively in team environments to make the workplace more productive.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Verified pricing accuracy on shelves against invoices from vendors.
  • Maintained accurate inventory records through manual systems and and or computerized databases.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Assisted with store displays and window dressing as needed.
  • Arranged merchandise in an attractive manner to promote sales.
  • Inspected stock for damage or defects and reported issues to management.
  • Received incoming shipments of merchandise.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Maintained a neat, clean and orderly warehouse environment at all times.
  • Removed outdated products from shelves in accordance with company policy.
  • Stamped price tags on merchandise, referring to official price lists.
  • Monitored expiration dates of perishable items to ensure freshness.
  • Lifted materials of varied weights on regular basis.

Education

High School Diploma -

Watsonville Highschool
Watsonville, CA
06-2023

Skills

  • Retail sales
  • Customer assistance
  • Data entry
  • Verbal and written communication
  • Store maintenance
  • Brand representation
  • Teamwork and collaboration
  • Cash register operation
  • Inventory audits
  • Truck unloading
  • Retail store operations
  • Stock replenishment
  • Phone etiquette
  • Reliability and punctuality
  • Price tagging
  • FLUENT IN Spanish
  • Store opening and closing
  • Customer service
  • Leadership

Languages

Spanish
Professional
English
Professional

Timeline

Retail Sales Associate

Seaside
08.2022 - Current

High School Diploma -

Watsonville Highschool
Lexiah Garcia