Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lexie Campbell

Winfield,AL

Summary

Resourceful Medical Assistant experienced in medical and administrative assistance. Comprehensive background in accurately recording patient health information, taking vital signs, and processing client needs. Gathers complete patient insurance information quickly to streamline patient appointments.

Overview

8
8
years of professional experience

Work History

Patient Care Coordinator

Dekalb,MD
Fort Payne, Alabama
10.2023 - Current
  • Maintained accurate records of all patient care activities using electronic health record systems.
  • Conducted assessments to evaluate the physical condition of patients prior to admission or discharge from hospital or clinic setting.
  • Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
  • Assisted physicians in performing various procedures related to patient care needs.
  • Scheduled appointments for patients and coordinated follow-up visits as needed.
  • Processed patient intake information and updated medical records prior to treatment.

Medical Assistant

Family Medical Associates
Haleyville, AL
08.2020 - 10.2023
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Organized charts, documents and supplies to maintain team productivity.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.

Customer Service Representative

Sitel
Hamilton, AL
05.2017 - 08.2020
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.

Education

Certificate - Phlebotomy

Bevill State Community College
Hamilton, AL
05.2019

High School Diploma -

Haleyville High School
Haleyville, AL
05.2017

Skills

  • Patient assessments
  • Attention to detail
  • Verbal and written communication
  • Customer service
  • Team collaboration
  • Data entry

Timeline

Patient Care Coordinator

Dekalb,MD
10.2023 - Current

Medical Assistant

Family Medical Associates
08.2020 - 10.2023

Customer Service Representative

Sitel
05.2017 - 08.2020

Certificate - Phlebotomy

Bevill State Community College

High School Diploma -

Haleyville High School
Lexie Campbell
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