Guest Service/Game Room Attendant
Gatti Town
Austin, TX
04.2024 - Current
- Resolved customer complaints in a professional manner.
- Verified that all gaming machines were operational before opening hours.
- Attended monthly meetings with supervisors to discuss issues related to operations or customer service needs.
- Greeted customers and provided information about the game room.
- Organized and stocked supplies used in the game room.
- Provided assistance with setting up special events within the game room.
- Resolved customer complaints promptly and efficiently to maintain positive relationships.
- Cleaned, sanitized, and maintained gaming equipment on a daily basis.
- Monitored customer play to ensure safety of all guests.
