Lexie Condry
Wylie,TX
Summary
Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives. Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.
Overview
4
4
years of professional experience
Work History
Virtual Assistant
Self Employed
01.2023 - Current
- Confer with customers by telephone, chat or email to provide information.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
- Ordered gifts for clients for holidays and in recognition of special accomplishments.
- Entered supervisor's shopping list into online shopping site and coordinated deliveries.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Birth and Postpartum Doula
Self-employed
01.2022 - Current
- Educate clients on breastfeeding and provided lactation support.
- Assist with postpartum care and provided guidance on postpartum recovery.
- Provide education and support from the pre-conception period through 2 years postpartum.
- Counsel clients and families on reproductive health and contraception.
- Teach childbirth preparation classes to expectant parents.
- Skilled at working independently and collaboratively in a team environment.
Social Media Manager
Self Employed
01.2020 - Current
- Increase customer engagement through social media.
- Monitor online presence of company's brand to engage with users and strengthen customer relationships.
- Develop marketing content such as blogs, promotional materials, and advertisements for social media.
- Develop and manage content calendars for each platform to establish timely and relevant posts.
- Design and implement social media strategies to align with business goals.
- Collaborate with team members to develop creative campaigns for social media platforms.
- Analyze marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
- Analyze and report social media and online marketing campaign results.
- Suggest and implement new features to develop brand awareness.
- Develope relationships with influencers to grow reach of company and create wider visibility.
- Conduct research to determine current benchmark trends and audience preferences.
Owner/Operator
Heartstrings & Company
08.2021 - 12.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Managed social media, text, and email marketing.
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
Manager of Operations
Lauren James Children's Company
08.2019 - 05.2022
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Managed team of full-time and part-time staff, trained new workers and monitored performance.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Oversaw merchandising strategies to effectively showcase products with eye-catching displays.
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
Education
Midwifery
PEP Student
09.2024
Doula
Herbal
12.2022
Associate of Arts - Humanities
Odessa College
Odessa, TX12.2020
Skills
- Increasing Social Media Engagement
- Teamwork and Collaboration
- Digital Media Advertising
- Progress Monitoring - Social Media
- Advanced Excel Spreadsheet Functions
- Administrative Procedures
- Organizing and Categorizing Data
- Schedule Preparation
- Advertising Campaigns
- Project Planning
- Business Administration
Timeline
Virtual Assistant
Self Employed
01.2023 - Current
Birth and Postpartum Doula
Self-employed
01.2022 - Current
Owner/Operator
Heartstrings & Company
08.2021 - 12.2022
Social Media Manager
Self Employed
01.2020 - Current
Manager of Operations
Lauren James Children's Company
08.2019 - 05.2022
Midwifery
PEP Student
Doula
Herbal
Associate of Arts - Humanities
Odessa College
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