Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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LEXIE GOODMAN

LEXIE GOODMAN

Garibaldi

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Experienced with team leadership, operational management. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Server

George's Corner
02.2024 - 10.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Toastique

Valerie Espinoza
01.2024 - 07.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enhanced bakery productivity by streamlining baking processes and implementing efficient time management techniques.
  • Trained new employees on proper baking techniques, equipment use, and ingredient handling procedures.
  • Upheld consistent baking schedules to ensure fresh products were available throughout each day.

Assistant Manager/Lead Server Trainer

MGROC Huhot Mongolian Grill
07.2018 - 01.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Bill Heinze Pizza Factory
12.2016 - 03.2018
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Cosmetology License -

Taylor Andrews Academy
Saint George Utah
02-2021

High School Diploma -

Pineview Highschool
Saint George Utah
05-2019

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team leadership
  • Time management
  • Staff supervision
  • Conflict resolution
  • Employee scheduling
  • Recruiting and interviewing
  • Policy enforcement

Accomplishments

    Graduated Cosmetology School in February 2021

References

Brian Claybrough

Regional Manager

Huhot Mongolian Grill

Phone: 503-877-2778

Relationship: Former Manager


Annie Barlow

General Manager 

George's Corner Restaurant 

Phone: 435-599-2580

Relationship: Former Manager


Valerie Espinoza 

Toastique 

General Manager/ Owner

Phone: 435-275-5874

Relationship: Former Manager



Timeline

Server

George's Corner
02.2024 - 10.2024

Toastique

Valerie Espinoza
01.2024 - 07.2024

Assistant Manager/Lead Server Trainer

MGROC Huhot Mongolian Grill
07.2018 - 01.2024

Bill Heinze Pizza Factory
12.2016 - 03.2018

Cosmetology License -

Taylor Andrews Academy

High School Diploma -

Pineview Highschool

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