Lexie Jones
Visalia,CA
Summary
Friendly and adaptable waitress with strong understanding of hospitality and restaurant industry. Responsible individual possessing strong work ethic, flexibility, and great teamwork skills. Dedicated to delivering memorable high quality customer experience through genuine hospitality and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Service Assistant
Costco Wholesale
Visalia, CA
10.2023 - 12.2023
- Fufilled high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained cleanliness and safety standards in work areas, including floors, equipment, utensils, dishes, and refrigerators.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Assisted in the preparation of food items according to recipes and menus.
Waitress
The Old Spaghetti Factory International Inc.
Fullerton, CA
10.2021 - 02.2023
- Provided high quality service to all patrons by utilizing effective and efficient customer service skills, such as welcoming guests, promptly answering any questions or addressing any concerns they may have, remaining attentive to all tables, etc.
- Thrived in fast pace environment, often serving 6+ tables simultaneously, while remaining organized with all tables orders and requests in order to maintain accuracy from when the order is received, inputted into the POS, to when it is brought to the customer.
- Applied skills in upselling food and drinks and informed guests of seasonal offerings and promotions, such as OSF's annual gift card promotion, which I had been a top 5 seller of two years in a row.
- Sustained great relationships with staff through effective communication skills and teamwork, including helping management train several new servers.
Hostess
Outback Steakhouse
Visalia, CA
10.2018 - 03.2020
- Exercised excellent quality customer service skills by greeting guests warmly upon arrival, accommodated to guest concerns and needs, and seated them promptly.
- Monitored guest flow and dining room availability to maximize table usage and minimize customer wait times.
- Helped other staff by running food, preparing togo orders, bussing and cleaning tables.
Education
Bachelor of Arts - Psychology
California State University - Fullerton
Fullerton, CA05-2024
High School Diploma -
Redwood High School
Visalia, CA05-2018
Skills
- High Quality Customer Service and Assistance
- Food Handling Safety
- High Accuracy And Efficiency
- Quick Learner and Easily Adaptable
- Excellent Work Ethic
- Thrives in Fast-Paced Environment
- POS System Operation Knowledge
- Team Player
Certification
Food Handler's Safety Certification
Timeline
Food Service Assistant
Costco Wholesale
10.2023 - 12.2023
Waitress
The Old Spaghetti Factory International Inc.
10.2021 - 02.2023
Hostess
Outback Steakhouse
10.2018 - 03.2020
Bachelor of Arts - Psychology
California State University - Fullerton
High School Diploma -
Redwood High School