Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lexie May

Lake Forest,CA

Summary

Enthusiastic Associate determined to work hard in any environment. Team-driven and compassionate towards all animals and people. Ready to tackle new challenges and keep up with the team expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Pet Care Associate

PetSmart Charities
Foothill Ranch, CA
01.2022 - Current
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
  • Cared for sick or injured animals by seeking out veterinary care
  • Collected animal waste produced and discarded in trash or approved receptacles.
  • Monitored water quality and temperature for fish tanks and goldfish bowls.
  • Cared for gerbils, guinea pigs and hamsters.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Greeted hundreds of pet owners and went over available services, outlined costs and determined special needs of animals under care.

Mobile Car Detailing Office Administrator

Auto Logic. Inc
, CA
02.2018 - Current
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Interacted with customers by phone, email or in-person to provide information.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Washed, waxed and buffed vehicle bodies for professional shine.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Provided mobile detailing services to clients at places of employment.
  • Planned and coordinated work for team of detailers.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training.
  • Assisted upper management by coordinating travel plans, coordinating special event and taking meeting minutes.
  • Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.

Education

GED -

Aliso Niguel High School
Aliso Viejo, CA

Skills

  • Pet Feeding and Care
  • Animal Observations
  • Animal Examinations
  • Safety Procedures
  • Cash Register Operations
  • Problem Identification
  • Medication Regimens
  • Human and Animal Safety
  • Basic Animal Care
  • Dietary Recommendations
  • Critical Thinking
  • Customer Communication

Timeline

Pet Care Associate

PetSmart Charities
01.2022 - Current

Mobile Car Detailing Office Administrator

Auto Logic. Inc
02.2018 - Current

GED -

Aliso Niguel High School
Lexie May